MAN Truck & Bus Deutschland GmbH | Germany | 50226 Frechen | Published since: 01.07.2026 on stepstone.de
Service advisor at the Frechen location (m/f/d)
We, the MAN Truck & Bus Deutschland GmbH, are a subsidiary of MAN Truck & Bus SE as well as a company of TRATON SE and thus one of the leading European commercial vehicle manufacturers and suppliers of transportation solutions. With us, everyone makes a decisive contribution to driving. With more than 5,000 experts in sales and service, we are working at around 140 locations across Germany to get our trucks, buses and transporters to the streets to make the mobility of tomorrow even more sustainable, safer and efficient. Go with us new ways, here and now. Growing beyond you through courage, strength and value. This brings us together to the street, which really makes a difference. Move with us big. .
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Your tasks • Your profile • What we offer
Order acceptance and technical advice of customers Conducting dialogue assumptions and vehicle diagnostics Active sale of services Termination and classification of the work to be performed Review of customer bonus Costing of cost advances, commercial repair extension incl. Retrieval of customer approval Guarantee processing and decision of services Coordination of repair time with customers, vehicle return Ensure the MAN standard according to DIN 9002 Through consultation of the repair scope and the invoice with the customer Information about maintenance and repairs to the customer Maintaining occupational safety and order status in order intake
Complete training as a service consultant or technical training in the vehicle industry Knowledge of commercial vehicle technology/electronics as well as master certificate and license of class CE Multi-Year, Including Professional Experience Good IT skills (MS-Office, SAP) Self-contained, structured and customer-oriented mode of operation High flow orientation Secure negotiation skills High commitment, flexibility and resilience Tested customer and service orientation
Start date of tender: 04.07.25 Your performance is to be paid: by an attractive remuneration according to the collective agreement of the German motor vehicle industry with (over-)tariff allowances (e.g. employee bonus, performance assessment) as well as holiday and Christmas money, occupational retirement provision and cash benefits Our heart is your health: find compensation for a 36.5-hour week and 30 days holiday (please adapt to the tariff area) and use the possibility of various occupational medical examinations. We encourage your development and open the paths for your career: beyond you, with our individually oriented trainings and trainings. We want you to feel comfortable and ensure a good working environment: through team events and an open culture. More is there for everyone: you and your family benefit from our car leasing offers (including VW, Audi). .
Location
 | MAN Truck & Bus Deutschland GmbH | |
| 50226 Frechen | ||
| Germany |
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