Customer service employee with knowledge of Bulgarian

Independent and holistic order processing of our direct deliveries from order entry to delivery by e-mail, fax and telephone Creation of (important) order documents, coordination and coordination of delivery dates in consultation with logistics service providers and production facilities within Europe and overseas Processing of complaints (except product defects) and clarification of misdeliveries Order management and data management in our ERP systems Creation of customer-specific reports and inventory management Customer support along the supply chain Central contact person customer- and country-oriented within the service times

Completed training or studies in commercial or logistical fields or a comparable qualification First professional experience in the field of customer service, logistics or automotive industry German language skills (C1, C2) and good English skills (min B2) in word and writing Other European language skills are not a must, but always welcome Ideally experience with SAP SD and safe handling of Office 365 High service orientation (proactive), hands-on mentality/team player Quick conception and independent working Loadability in seasonal peak times

A motivated team in a modern working environment 13. monthly salary Flexible working hours / Mobile work (60%) after the end of the trial period Meals Occupational pension, nursing and health insurance Parking or Job Ticket Jobbike Leasing about Eurorad Other benefits (e.g. sports, employee events) Disabled applicants are particularly taken into account with the same suitability. .