Hampton by Hilton Hamburg City Centre | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time | Published since: 22.07.2026 on stepstone.de
Shift Supervisor Front Officer - Hamburg (m/f/d)
A hotel of Foremost Hospitality Foremost Hospitality specializes in the development and management of hotels. We are a franchise partner of the Hilton Hotel Group and currently operate 9 hotels under Hilton Garden Inn and Hampton by Hilton. We attach great importance to a pleasant and personal stay for all our guests. This is why service and professionalism are the first for our 300 dedicated employees.
Type of employment: Full time
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Your tasks • Your profile • What we offer
Supporting guests with concerns, complaints and special requests Support, coaching and employee involvement Check-in and check-out and guest service Processing of reservations and room allocation support Control of cash accounts and invoices Close cooperation with other departments such as housekeeping and technology/maintenance Monitoring of guest satisfaction and processing of guest feedback
Structured online training for incorporation Regular personnel talks with potential analysis Bonus for the recommendation of new employees Bonus for representing colleagues in our other hotel locations Guaranteed compensation of your overtime Grant to the Jobticket Germany Staff rates from 19 euros in our own hotel portfolio and cheap employee rates at Hilton Worldwide Discounts for friends and family within our hotel brands and Hilton Worldwide Staff Events (e.g. Summer Festival or Christmas Festival) Corporate Benefits and Benefits.me Program
Professional experience at reception or customer service desirable Safe handling of common hotel software Microsoft Office Experience (Word, Excel, Outlook) German and English knowledge at a good level High service orientation, flexibility and organizational skills Joy in host role and dealing with people
Location
 | Hampton by Hilton Hamburg City Centre | |
| Hamburg | ||
| Germany |
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