Shift Leader Reception / Shift Leader Front Office - ''The Supervisor''*

With over 150 hotels (incl. secured pipeline) and 20,000+ hotel rooms at over 60 locations in Europe, NOVUM Hospitality is one of the largest owner-operated hotel groups in Europe. Founded in 1988, our family business has become a leading actor in the hotel industry and is known for its diversity of centrally located accommodation. The signing of a cooperation agreement with IHG Hotels & Resorts makes us one of IHG's largest global franchise partners. The partnership includes the launch of our Co-Brands Holiday Inn – the niu as well as the conversion of our other proprietary brands into the brand worlds of IHG-Brands Garner and Candlewood Suites. www.novum-hospitality.com Holiday Inn – the niu: Unique design meets unforgettable hospitality: Founded in 2017 by NOVUM Hospitality, the hotel brand the niu enthuses travelers with their dedication to locally inspired guest experiences – at more than 40 locations in Europe. The hotel design is characterised by location, urban art and pop-cultural influences. In combination with Holiday Inn as “Most Trusted Brand in Travel” and the IHG One Rewards Loyalty Program, guests can enjoy unforgettable experiences.www.holidayinntheniu.com Shiftleader Front Office - ''The Supervisor''* 01.04.2025 | Full time 39 hours | unlimited

Type of employment: Full time

As a 'supervisor' you take the shift management in the day-to-day business and inspect the lively day-to-day business at the hotel. You are also responsible for the incorporation and training of trainees, interns and new employees. For possible cross-catchers you have the necessary fine feeling and can accompany them ideally during the onboarding phase. Overall, you support the Front Office Manager* in the implementation of the targets set to the department, such as guest satisfaction, accompany possible process optimizations and are also available for further tasks.

Your character is based on inspiration, sovereignty, team spirit and sustainable thinking. Here you are world-famous, wortgewandte and a host* from full heart. In addition, the following features characterize: • Empathy • Intercultural Competence • Leadership • Engagement

family-run • Family & Friends Rats • NOVUM Hospitality School • common sports events • close to the centre • discounted tickets for concerts and events • Employees promote employees • Shopping benefits through corporate benefits • open corporate culture Who is perfect? Admitted: not always. But we are getting better every day, constantly learning new what your team needs and what guests really want. I promise you, there's more. Write history with Holiday Inn – the niu and apply directly to our “Apply” button. *The job description does not mean the male variant, but stands for the gender-neutral designation of the profession. Welcome are people regardless of gender, origin, sexual orientation and religion. JOBV1_EN