Customer Service Employee - Technical Area for the Remote Support Center (f/m/div.)

Do you want to turn your ideas into useful and meaningful technologies? Whether in the area of Mobility Solutions, Consumer Goods, Industrial Technology or Energy and Building Technology - with us you improve the quality of life of people around the world. Welcome to Bosch. Bosch Service Solutions Leipzig GmbH is looking forward to your application!

Type of employment: Unlimited Working time: Full time Place of work: Leipzig Your tasks include the technical support of our customers and service technicians via telephone, as well as the advice on using the hardware and operating software of terminals. You provide remote services for trouble analysis and troubleshooting of Bosch hazard alarm systems. In your area of responsibility lies the remote activation and configuration of Bosch reporting systems. In addition, you support the service technicians on site during commissioning and disruption by remote. In case of changes, you will incorporate the data into various tools.

Training: a completed vocational training as a communication or System electronics or comparable training Qualification: knowledge in the network topology, IP-based data networks and data transmission paths/ devices Experiences and know-how: safe and experienced in dealing with the PC and Office programs Personality: high level of customer orientation, reliability, team capability, loadability and enforcement capability Flexibility: shift readiness (24/7) and weekend work Working method: sovereign, professional, team-oriented, structured and independent Languages: German language skills at native level in word and writing

Work-Life Balance: Flexible work in terms of time, location and work model. Health and Sports: Wide range of health and sports activities. Childcare: childcare services. Employee discounts: Advantages for employees. Free space for creative work: free space for creative work. Social counselling and care: Social counselling and brokerage services.

The future personnel department or the department will be happy to inform you about the individual service catalogue. JOBV1_EN