(Senior) Expert (m/w/d) for ITSM - Focus on IT Asset Management

Оccupation: Head of Asset Management

We are SIGNAL IDUNA is an insurance and Financial service provider headquartered in Hamburg and Dortmund. In In recent years, we have changed as a company. We have created a modern working world and within our new Organisational structure establish agile working methods. We work user-centred, decide data-based and trust each other. We are ready for new things and have room for ideas. We want to change the now together with you. You have the chance a new challenge in the Center of Excellence ITSM processes to accept. In the IT Service Management of SIGNAL IDUNA we are to ITIL4. We rely on service-oriented and value-creating conceptual concepts and understand us as supporters of Business. This approach must be continually expanded, consistent at end-to-end consideration and our IT assets in one to integrate defined life cycle. You are a member of a agile, interdisciplinary team with many possibilities to Developing your own skills and skills. You work closely with Product Ownern and the Process Expert:inside the ITIL Practises together and shape the "IT Service World" of the Signal Iduna actively. Your area of responsibility Development central process specifications for the planning, administration and control of Lifecycle of Hardware, Software Assets and IT Components to provide IT services include continuous improvement measures for the process definition of key figures and Reporting Risk Management and Integration of Regulatory Requirements Definition and configuration of transfer points to other ITIL4 practices and in the participating functional units of the SIGNAL IDUNA Providing hand-over procedures to operationalise the Processes in a decentralized organization Communication on all Management levels and active participation in initiatives and projects owns a successfully completed study of computer science / Business informatics or a comparable qualification on well-founded professional experience in the IT Service Management environment with Focus on asset and lifecycle management has a very comprehensive process Knowledge preferably by ITIL4, at least ITIL V3 works analytic, detailed and has high flexibility in Labour input ideally brings experience in regulated Company with knowledge in dealing with analytical and agile tools and methods and are ideally with agile familiar communication at all levels of management and with Colleague: women from technology and subject area at eye level are a Human with target and result orientation and a high degree of You benefit from a collective agreement with us a 38-hour week you can use your ecological footprint, e.g. improve by e-bike leasing you can change every day

change that now you benefit from flexible

Working hours and can be at least 2 days a week at home or you can work on the mobile side 30 days a year in the sun or wandering through the mountains await you exciting challenges, diverse design options and a high degree of Responsibility

Joblocations:

20354 Hamburg, HAMBURG, GERMANY