Time Change GmbH | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time / Home office | Published since: 24.09.2026 on stepstone.de
Operations Manager Ocean Cruise (m/f/d)
You like working on the computer, but do you need fresh air regularly? You also keep the nerves of high or low water and take responsibility and carry out your projects independently and confidently? Then you're right with us! For our Ocean Cruise department, which organizes the country trips (Shore Excursions) and passenger exchange for international shipping companies to the North and Baltic Sea, we need your support at our Hamburg location. You want to create unforgettable travel experiences with us? We will now look for you as Operations Manager (m/w/x) in the area of Ocean Cruise Tourism. .
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Your tasks • Your profile • What we offer
Takeover and coordination of administrative and commercial tasks in daily business organisational support and relief of the operational team Own-responsible offer creation & cost calculation Preparation and implementation of passenger changes (Turnarounds) and country trips Contact for shipping companies, communication and customer management Staff support: Disposition of hostesses and guides, as well as the maintenance of contract documents, proof of use and coordination of entrances and exits Communication and contractual negotiations with the service providers Development of new creative excursion programs for our customers Regular quality checks
Corresponding course of study, or tourism-specific training Multiannual experience in the organizational sector, preferably close to industry Negotiating English, any other foreign language is a plus Excellent knowledge of MS Office A quick conception, structured and independent working Loadability and motivation Ready to work on weekends too Teamplayer with Hands-On Mentality driving licence class B
Work-life balance: ‘hybrid or mobile work’ means: Our team, together with their leadership, decides which balance from mobile work (remote) and local time is useful for them 38.5h week, Monday - Friday and flexible working hours (guiding time) between 08:00 – 18:00 Compensation & additional offers: commission, commission and bonus models Numerous benefits and employee offers (e.g. corporate benefits, incentives etc.) Occupational pension provision and public support Professional & personal development: Onboarding and integration with and through your team (Buddy System) Feedback talks Training offers and possibility to extend knowledge through cruise participations and on site visits Culture and cooperation Team cohesion, joint breaks, honest and open exchanges lead to an even better coexistence Provision of free drinks For parents we offer a grant to the Kita costs An international, inspiring working environment with colleagues who are as motivated as you Exciting projects with customers from all over the world, where no day is like the other An environment that promotes your professional and personal development Access to discounted holiday and leisure activities
Location
 | Time Change GmbH | |
| 10585 Hamburg | ||
| Germany |
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