IHK - Industrie- und Handelskammer Ulm | Germany | 89xxx Ulm | Temporary contract | Full time / Home office | Published since: 10.03.2026 on stepstone.de
Employee Service Center (m/f/d)
Be active for the economy of the region. The IHK Ulm is the language tube of the economy of the region and its overall representation of interests towards politics. We also take over tasks for the state and support our members with a diverse range of services from information and consulting services, events and a unique network of around 39,000 companies in the Alb-Donau and Biberach districts as well as in the Ulm district. We are the first address in all economic issues and always have an open ear for our members and customers. This is why we rely on people who want to be in the middle of it with passion, organizational talent and service orientation: In our team, you are an important part of our mission and, with your work, make sure that we can bring your IHK closer to our members and support them with the right performances. Variety and lots of direct customer contact sound exciting for you? Then come to our team as an employee at the IHK-ServiceCenter (m/w/d) in full time. The job is limited to two years, with the aim of a subsequent takeover. .
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Your tasks • Your profile • What we offer
You provide information on all areas of the IHK work, show ways and solutions, communicate to the appropriate contact persons or clarify concerns in direct contact with the telephone, in person at the reception and by e-mail You provide customers with our digital services and support in their application You provide services for our member companies such as the creation of membership certificates and anniversary certificates You maintain data about our members and customers in the corresponding programs You contribute to the continuous development and optimization of the processes You also take over the active addressing of selected target groups – for example new member companies – in a perspective manner, bring our services closer to them and build targeted contacts
A commercial training and ideally already experiences that fit the task field – for example from the service industry, a call center or the sales service A pronounced service and customer orientation, a safe occurrence and very good ways of handling as well as interest in the tasks and role of an IHK Affinity for working with data and routine in dealing with current MS Office products; handling specific software is easy for you You are characterized by high reliability, communication skills, organisational skills and flexibility
A challenging and varied task – close to the customer and in a dedicated team Personal development possibilities, design space and the possibility to introduce your own ideas A workplace in the heart of Ulm city centre Flexible working hours, the possibility of mobile work, leisure compensation for overtime and special holidays for special events Free drinks and fresh fruit daily Flexible benefits for individual life situations (ÖPNV grant, bAV, job wheel etc.) Discounted lunch in our IHK-Bistro Offers of occupational health management and numerous employee events
Location
 | IHK - Industrie- und Handelskammer Ulm | |
| Ulm | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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