Spezialist (m/w/d) IT-Servicedesk

Digital transformation. Reliability. Peacekeeping. We are also working with Diehl in our five subgroups Metal, Controls, Defence, Aviation and Metering and our over 16,000 employees with high pressure. Discover fascinating technologies and apply. In a trusted and courageous family enterprise, which is stable and stable – from tradition. For our site Diehl Defence GmbH & Co. KG in Nonnweiler we are looking for one:

You are the first respondent (m/w/d) with hardware and software solutions within our IT system; In this case, ask questions, disturbances and problems with the help of a modern ticket system and analyze or process them to ITIL (Information Technology Infrastructure Library). They process service enquiries independently or in the team and provide the user with the solution. The on-site support allows you to install, con­fi­cate, rollout and in-use hardware as well as on-site software. You are the first IT partner (m/w/d) for new colleagues in our company. In addition, you support the introduction of new themes in the service sector and are actively involved here.

A successful training with a focus on infor­mation is the ideal precondition for this position. In addition, you will be able to convince us by first experience in the field of IT services or in a comparable environment. Customer and service management as well as organizational capacity are your strengths. They have a degree of communication and are characterised by a systemic and solution-oriented approach. A team-oriented and self-employed way of working and openness to new tasks round off your profile.

Collective remuneration Family business Occupational pension Industrial Health Management Employee discount Applications for severely disabled people are treated with the same suitability. If you are interested, please indicate your SB status on a voluntary basis. You can apply via our online form. Please note the data protection declaration. JOBV1_EN