BCW Hotels & Resorts GmbH | Germany | Freiburg (Breisgau) | Permanent position | Full time | Published since: 26.03.2025 on stepstone.de
Reservation Agent (m/w/d) | Dorint Thermenhotel Freiburg
Special wellness places for a natural, healthy and enjoyable life. The balanced interplay of conception, nature and architecture, as well as the harmonious trination of hospitality, gastronomy and health, make the three Baden destinations of the BCW Hotels & Resorts an extraordinary place of well-being. The sources of healing in the Mooswald, the Black Forest around the Luisenhöhe and the subjects of the city of Karlsruhe are symbolic of the uniqueness of the locations. The well-being rooms for recreation and work, in the midst of nature or city, offer habitats for a natural. healthy. living. This is our philosophy and the true luxury for a fulfilled and happy life. Get home.
Type of employment: Full time JOBV1_EN
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Special wellness places for a natural, healthy and enjoyable life. The balanced interplay of conception, nature and architecture, as well as the harmonious trination of hospitality, gastronomy and health, make the three Baden destinations of the BCW Hotels & Resorts an extraordinary place of well-being. The sources of healing in the Mooswald, the Black Forest around the Luisenhöhe and the subjects of the city of Karlsruhe are symbolic of the uniqueness of the locations. The well-being rooms for recreation and work, in the midst of nature or city, offer habitats for a natural. healthy. living. This is our philosophy and the true luxury for a fulfilled and happy life. Get home.
Type of employment: Full time
You have a completed training or a study in the hotel field as well as already professional experience in a comparable position
Quereinsteiger are also welcome
You are an open-minded, friendly and profitable person as well as a reliable team player who has a high inherent dynamics and is willing to take responsibility
You set standards in quality and hospitality
Your profile is rounded off by high loadability, flexibility and organizational skills
With your enthusiasm and open-mindedness, you are the ideal partner in our colourful team and contact person for our customers
Professional acceptance and processing of all incoming hotel reservations, as well as offerings
Follow-up of options and cancellation deadlines
Optimization of sales strategies, processes and quality management
Full knowledge of all offers
Acceptance and creation of reservations in the individual guest area via Protel
Guest correspondence
Advice of guests
Active support in achieving sales targets in the logistics sector
Control of optimal utilization
Monitoring and co-ordination of all reservations
Care and control of reservation systems and guest data
Training offers internal & external Fitness level & prevention courses Health checks Good development opportunities in the group Employee discount (Wellness, Gastro & accommodation) Occupational pensions & cash benefits Team spirit & warm welcome culture Varied staff dinner Staff Events Work in the beautiful Mooswald A colorful and open-minded team Free parking JOBV1_EN
Company location
Location
![]() | BCW Hotels & Resorts GmbH | |
Freiburg (Breisgau) | ||
Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad