Customer Service Specialist (m/w/d) Unterschleißheim

Job ID 2191 / Full time/ part time: Full time / job Category: Customer service

''Logistics is people business'' - this guideline makes it clear that employees for DACHSER are the key factor for corporate success. Together with around 34,000 people, we are pursuing the mission of creating the world's most intelligent combination and integration of logistical network competencies and thus optimizing the logistics balance of our customers. Design the logistics of tomorrow with us.

The customer focuses on: Our customer service acts as a trusted partner for all concerns of our new and existing customers in the operating daily business and ensures their satisfaction. Central contact person: After intensive processing, our customers will accompany you throughout the entire transport process and communicate with your extensive logistics skills. Together you can achieve more: Between the various specialist departments of our company you act as an important link and create synergies for customers and colleagues. Agil, proactive, pragmatic: If necessary, the service team will have a corrective effect on the day. Our reporting system assists proactively and focuses on the essentials. Detecting potential: Various tools make the overall performance visible and support the continuous optimization of our service. The production of regular reports completes your quality analysis.

A successfully completed commercial vocational training and first experience in customer service or other customer-related areas, but also cross-enterers, are welcome. We enjoy a high quality awareness and solution-oriented thinking as well as an independent, structured and proactive way of working. In addition to a strong focus on customer satisfaction, very good communication skills in German and optimally English are desirable.

We offer an exciting and varied activity in a future-proof industry.

An agile team, space for ideas, exchange and personal development awaits you.

We actively support you in developing your professional skills and personal skills through individually coordinated training measures.

They benefit from collective and operational services, such as Christmas and holiday allowances, occupational pensions, and grants in the case of asset-effective benefits.

You will get access to numerous benefits in various areas with the corporate benefits program.

Fresh fruit, coffee and mineral water complete our offer.

Joel Temitayo Tolksdorf HR Generalist Unterschleißheim, Munich branch, Air & Sea Logistics, DACHSER SE

At Dachser all people are welcome. Diversity and equal opportunities are an integral part of our corporate culture. The uniqueness of each individual, and thus the diversity of our teams, we understand as the driving force of our daily work and innovations - because: Logistics is People Business. We look forward to seeing you. JOBV1_EN