Intern Key Account Management Fleet & VIP Cars (mandatory internship)

Life is always about becoming... In life it is about going on a journey to become the best version of our future self. As we discover new things, we face challenges, master them and grow beyond us.

Apply to Mercedes-Benz and find the area where you can develop your talents individually. You will be supported by visionary colleagues who share your pioneering spirit. Joining us means becoming part of a global team whose goal is to build the most desirable cars in the world. Together for excellence.

Number: MER00046HE Mercedes-Benz Sales Germany (MBD) is considered one of the largest and most successful sales organisations in the automotive industry. As a proud part of Mercedes-Benz AG, we are an unbeatable team of around 1,300 employees who rock sales and service in Germany. Our mission? Maximum customer satisfaction and a constantly growing success for our brands. We do our best every day. At over 1,500 locations across the country, more than 56,000 employees are concerned that our customers receive the best care. Sales management (MBD/VPM) is an essential part of Mercedes-Benz Sales Germany. Our innovative and efficient organization combines independent functions in sales management, key account management and customer success under one umbrella. With passion and commitment, we are driving forward the ambitious goal of raising sales to the next level. The “Key Account Management Fleet & VIP” team acts as an indispensable and central interface between our key customers, retailers and internal departments. Our task is to equip our customers with tailor-made solutions, smooth processes and personal care – and to always be one step ahead. What does a typical day look like in your internship? 08:00 Check-in — You start with a short check-in in the KAM and VIP team – who is working on what topic today, where is currently needed support? You get your tasks for morning and afternoon and you know exactly where you dock. 09:30 Operativ in the VIP team — A request for vehicle availability for a prominent personality has been received. You support the testing of the vehicle configuration, accompany the approval or Return process and keeps the contractual and reference group documentation in the system up to date. 11:00 Operativ in the KAM team — You support a key account manager in order coordination for a fleet customer, clarify supply restrictions and contract details with trade and internal partners and help in processing a damage or claim process in coordination with external service providers. 12:30 Lunch break — Time to talk to other interns – many topics are closely related to price control, marketing or controlling, and you get to know each other quickly across the team. 13:30 Conceptual & analytical – In the afternoon you change the perspective: you analyze sales and process data, advertise KPIs such as customer satisfaction, process quality or conditions, and initiate approaches to optimizing processes – the results are presented in reports and presentations for team management. 15:00 Project work — You will take your own part in one of our ongoing projects, such as the development of customer segments, process harmonisation or the development of digital tools. You get responsibility for concrete results, not just work. 16:30 Voting & Reflection — Short update with your supervisor or your supervisor: What did you do well today, where do you need support, what topic do you take tomorrow first? That's how you stay close to the team's decisions. The activity can start from October 2026.

Course in Economics, Business Psychology, Communications or Social Sciences or comparable Very good German and good English skills Safe handling of Excel and PowerPoint, pleasure handling CRM and process tools Outstanding interest in sales, customer management and economic relationships Analytical, structured working method paired with communication strength and discretion – especially in handling VIP customers Self-responsibility, rapid understanding and joy in working as conceptual Please note that your internship at this site must have a prescribed mandatory share. Additional information: We are looking forward to your online application with CV, lettering, certificates, current enrollment certificate with a specification of the semester, if necessary. Compulsory internship certificate and proof of the regular study period. Please do not forget to mark your documents as ''relevant for this application' in the online form and note the maximum file size of 5 MB. Further information on the setting criteria can be found here. Disabled and equalized applicants are welcome! The severely disabled representative (sbv-zentrale@mercedes-benz.com) is happy to support you in the application process. People Solutions will be happy to help you with questions about the application process. You can reach us by email via myhrservice@mercedes-benz.com or by phone at 0711/17-99000 (Mo-Fr 10-12am & 13-15am).

Food supplements Employee handy possible Employee discounts possible Employee participation possible Staff Events Coaching Flexible working time possible Hybrid work possible Health measures Employment Mobility offers Parking space Business doctor Good connection Accessibility Child care Kantine, Café