Techniker Krankenkasse | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time / Home office | Published since: 30.01.2026 on stepstone.de
Process Manager / Process Coach in HR (m/f/d)
We are proud to be a health partner on the side of our more than 12 million insurers. Over 15,000 employees make progress and make us a powerful health insurance company. We grow through the ideas of our employees - innovation and service are the focus. The Techniker Krankenkasse promotes the professional integration of people with disabilities and gender equality. We stand for equal opportunities, opportunities for development and respectful handling! Employment is also possible in parttime. Hamburg (m/w/d) As the technicians, we will make the health insurance of tomorrow. The Team Controlling, Pension Fund & Coordination in HR with currently twelve employees is responsible for the development and implementation of binding standards and requirements for the entire business area. The aim is to systematically develop personnel processes and to increase their efficiency and quality in a sustainable manner. With us, flat hierarchies and versatile professional development opportunities await you, challenging topics with a lot of self-responsibility and a lot of freedom of design. Individual working time arrangements and the possibility of working remotely are the work life balance we have lived with. .
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Your tasks • Your profile • What we offer
Control and ensure HR process management, provide structured advice and support in change management Analyze, design and optimize personnel processes to increase efficiency and effectiveness while complying with policies and procedures Process management workshops design, moderate and maintain, take into account current technological developments and seize Develop, document and continuously adapt process standards to new requirements Promoting knowledge sharing and best practices among the process management roles in the human resources sector and moderate the process community Develop, monitor and report process indicators
Complete study of the business economy, human resources management or a comparable qualification Multiannual professional experience in process and change management, preferably in the personnel sector Good knowledge of common methods of process optimization, such as Lean or Six Sigma Representative communication and moderation competence Ability to implement goals structured, consistent and result-oriented
35,5-hour week Occupational pension 30 days holiday and additionally on 24.12. and 31.12. Assets Lifetime account Grants for Germanyjobticket Industrial sports Flexible working hours Home Office TK-Jobrad
Location
 | Techniker Krankenkasse | |
| 22305 Hamburg | ||
| Germany |
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