Global Trainee Strategy & Business Development - Customer Service Management (w/m/d)

To be taken from: 01.09.2025

Your working environment We at MAN Truck & Bus are part of a strong international team and one of the leading European commercial vehicle manufacturers and suppliers of transport solutions. Together with the brands Scania, Volkswagen Truck & Bus and International, we are part of the TRATON GROUP. As part of this association, we face great challenges: Our vehicles are becoming more and more autonomous and networked to be more emission-efficient. We are working on sustainable solutions for this. A career at MAN Truck & Bus offers countless opportunities to participate in this change. The customer first, respect, team spirit, responsibility and waste avoid - these are our corporate values that we live with MAN. Take us on a string. As part of our global team of more than 36,000 employees, you will make future visions come true together with us. We look at the individuality of our employees as strength and look forward to various applications from people with different backgrounds. If you need support during your application, please contact us. You are passionate about strategy and business development, want to grow beyond you and have the goal to apply your knowledge on the job through various projects in practice? Through a variety of challenges, do you want to develop professionally and personally and to help shape the projects of the future with your ideas? To start your career, you want to take responsibility from the start and shape your career path individually? Then you're right with MAN!

Your tasks Together with us, drive forward the transformation of the commercial vehicle industry into the digital world. As a trainee you get deep insights into various areas of the MAN Truck & Bus company and the TRATON Group. We are a large group of companies active on all continents. This means many interfaces you will work with. With your ideas, you will advance our truck program of the future. Together with your mentor, you can customize your trainee program to fully develop your potential. Need-oriented trainings and networking events make you fit for your further success in our company. Become part of our team and shape our future with real enthusiasm, passion, determination and courage. Your home area “Customer Service Management” is the business unit, which is responsible for the entire service and spare parts business within MAN. This includes product marketing, management, pricing, order processing, technical support, spare parts documentation, workshop business and a variety of strategic projects for the MAN customer service business. In cooperation with the company and sales strategy, you support the development and implementation of the global customer service strategy. In doing so, you research trends, market developments and changed customer needs as well as new technologies such as digitalization, emobility and autonomous driving and analyze their impact on customer service. You develop market, competition and customer analyses and define strategic fields of action and necessary measures to achieve the goal together with specialist areas. In addition, you will also carry out independent tasks in various strategic projects. The customer service is an important pillar for the company's success with ambitious goals. We are a very wide-ranging area with most customer contacts via the Lifecycle, which gives you the opportunity to gain insight into all business areas that concern the service and to take on independent responsibility for cross-functional and international projects from the outset. Interest awakened? Be part of the Customer Service family and shape the future of the MAN service business!

Your qualification Excellent degree (Master/Diplom) of the Department of Business Administration, Economic Engineering, Business Informatics, Digital Business or Similar. Ideally, you have placed a focus on technology and business model innovations. You have a variety of practical experience through industrial internships or working student activities, preferably in the areas of sales, customer service and strategy. You have strengthened your intercultural competence through at least 3 months of experience abroad. You show an above-average performance orientation and analytical capability. Your stand-alone, creative and dedicated way of working is yours. As a team player, you have a high motivation and willingness to learn about personal development in an international working environment. You are passionate about innovations and future trends in the commercial vehicle industry. Language skills in German and English complete your profile. Additional information We look forward to your complete application including the following systems via our online job exchange. Strong CV incl. Indication of the study priorities (max. 2 pages) - all information required for the placement should be taken from this. A letter of motivation is not necessary. Master's degree, Bachelor's degree and (preliminary) Relevant work certificates, e.g. internships, student work

We look forward to meeting you!

We offer Flexible working time design through confidence work time Up to 80 % remote and 20 days/year work from the EU country 30 days vacation + 6-8 days by conversion options Attractive remuneration with special payment in 5 of 12 months Benefits and employee discounts incl. VW Leasing offers Occupational pension Digital learning from anywhere Global career opportunities at TRATON brands in Sweden, USA and Brazil