Service Delivery Manager (m/w/d)

Оccupation: IT specialist - system integration

Projektmanager (m/w/d)

Job ID: 3360-MM Location: Neckarsulm Type of employment: Full-time

Start your new career as an active leader for the Neckarsulm site. The company gives you an exciting opportunity to work in a growing and demanding work environment.

Annual salary: 65.[for phone number see the original ad].000 €

The position must be replaced by the option to take over.

She distinguishes:

• completed training in IT, a similar technical training or a comparable qualification
• Experience with remote support, control of service cookies and handling of ticket systems
• desirable experience with work contracts, service contracts and service and operating manuals
• practical experience in various operating situations and in the function as an interface to customers and contract partners
• desirable knowledge in the areas of procurement, storage, installation, disposal, onsite user support, operation control, compliance with service levels, Windows and MAC systems, service desk and network management
• Experience with established service concepts and processes

In your new job there is for you:

• Cooperation in a collegial team
• 30 days holiday per year for your rest
• flexible working time design for a good work life balance
• careful and intensive incorporation into your new tasks
• a wide range of possibilities for continuing and continuing training

In Your New Job as Service Delivery Manager (m/w/d) - You:

• support the Enterprise Delivery Manager in maintaining customer relationships and contract matters
• take over the entire escalation management
• develop existing services continuously and across areas
• run the IT Service Team both professionally and disciplinaryly
• act as a central interface to customers and guide customers as well as project meetings
• ensure compliance with the agreed service level agreements

Mirna Marini

puro Personalservicesservice GmbH Dultstraße 1 I 80331 Munich

Tel.: +[for phone number see the original ad] [for e-mail see the original ad] www.puro-personal.de

Department(s): Management positions, IT, Office

Good reasons for your job about puro: Looking for a reliable partner for your professional future? With us you are right! With an impressive kunu score of 4.5 (as of March 2024), we stand for quality and trust in the staff service. But what makes us really better?

Personal care: From the very beginning to far beyond the application process, we offer you a personal care that looks like it. With your own contact at your side and accompanying coaching, our candidates never feel left alone. We understand that every applicant is unique and take the time to really understand you and your individual career goals.

Free service: Full support and advice are available free of charge. It will be invested in your future without cost for you.

Professional processing of your documents: We bring your core competencies to light – both content and layout. Our goal is to get the best out of your profile and present you optimally on the labour market.

Career advice: Our expertise in wage negotiations and the assessment of future career opportunities give you the security you need for the next step in your career. We support you in setting and achieving both short and long-term career goals.

Openness and transparency: We attach great importance to open, honest and transparent communication. You will always know where you stand and what comes next. Our processes are clearly defined and we inform you about all possibilities and steps.

Estimate and diversity: We offer you an appreciation of a diverse team – discrimination has no place with us. We celebrate diversity and are convinced that it leads to more creative and effective working environments.

Dedication to privacy and confidentiality: Your personal data and information will be treated with the utmost care and in accordance with the current data protection laws. Your trust is our highest asset.

Tailored job placement: We take the time to understand exactly what you are looking for and what competencies you bring to present you job offers that really fit you. No inappropriate positions or companies that do not meet your expectations.

Convince yourself of our expertise and the quality of our care. Take advantage of our many years of experience and apply today. For at www.kunununu.de it says: We are really good! With us on your side, your professional future is no longer in the way.

Joblocations:

74172 Neckarsulm, BADEN_WUERTTEMBERG, GERMANY