Alfred Kärcher SE & Co. KG | Germany | 71xxx Schwaikheim | Permanent position | Full time | Published since: 12.03.2026 on stepstone.de
Accounts receivable accountant receivables and complaints management (m/f/d)
As the world's leading supplier of cleaning technology, we stand for quality, innovation and sustainability. We owe this success to our employees and the unique Kärcher-WOW feeling. At Kärcher, a 15.330-strong team in 80 countries is working together to make the world clean. As a sustainable family business, we are convinced that we need to maintain important things, so that it exists in the long term and that its value is maintained in the future. This applies to our own home as well as to our environment, our coexistence, our business environment, our historical heritage or our tradition. We are looking for doers and preservers and go to work with passion. Because we want to make a difference in the world, we are always looking for new solutions. Every WOW, whether huge or tiny, is exceptional and unique - just like you! We also want to create and maintain values: for our employees, our customers and the company. In our Kärcher campus we teach practical know-how. We offer WOW solutions worldwide for cleaning and care. And for our (future) employees we offer WOW-tastic career prospects, a trusting working environment and great colleagues. So if you are willing to introduce your real strengths and your enthusiasm if you want to live out your now-let'-ees-us-doch-one-simplified-testing thing - then you are ready to go the “way of WOW” at Kärcher. Together we can provide more WOW and make the world a little cleaner. We are the Kärchers. Wanna WOW with us? Together towards a clean world. .
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Your tasks • Your profile • What we offer
This will be your WOW moments:
You will be responsible for the debitor accounts of our foreign companies. In doing so, you act as a central interface and competency provider for the handling of operational processes, in particular for our external international service partner for payment receipt booking.
As the first contact person*in, you will take care of the processing and clarification of customer complaints (e.g. price/quantity differences, returns) and ensure the clean management of customer accounts. Also, carefully carry out the necessary correction bookings for the clarification of complaints and support in the Mahnwesen.
The analysis of complaints and the creation of targeted evaluations are also part of your tasks. In addition, you proactively support sales in the solution finding.
You actively support the monthly and annual accounts for the debitor accounts you have supervised.
Your ideas for process optimization in complaint management are actively involved in making cooperation with our customers more efficient and optimizing the processes in the team.
It would be WOW if you brought this here:
Complete commercial training or a comparable qualification, a further training in accounting or complaint management is advantageous.
Multiannual professional experience in debitor accounting, in receivable or complaint management in dealing with large customers.
Funded knowledge of SAP FI / SD as well as proven experience in professional handling of customer complaints.
Flowing German and good English knowledge for international cooperation.
Embossed customer orientation, communication strength, analytical thinking ability and an independent, solution-oriented way of working.
Our Kärcher WOW package:
In order to be able to look into a secure WOW future, we pay an annual contribution to the occupational pension scheme for all employees, which you can additionally increase by individual contributions.
Small dream-filling aids: Jubilee allowances for all who stay long in our team, target premiums and other special payments.
Enough time to see family, friends and the world: up to 32 days vacation. On Christmas Eve and New Year's Eve you have free.
The right people, at the right time, in the right place, with the right perspective: Sounds complicated? Not for us. We support you in your individual development with our talent management process and an extensive training offer.
We allow paid breaks: Whether extended parental leave, nursing leave, further education or Sabbatical - you and your individual life situation are the focus.
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Location
 | Alfred Kärcher SE & Co. KG | |
| 47226 Schwaikheim | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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