Arvato Systems GmbH | Germany | 33xxx Gütersloh, München, Köln, Leipzig, Dortmund | Permanent position | Full time / Home office | Published since: 29.04.2026 on stepstone.de
SAP CX / CRM Consultant (m/f/d)
Arvato Systems supports well-known companies in digital transformation with around 3,500 employees as an internationally aspiring IT specialist. Embossed industry know-how, high technical understanding and a clear focus on customer needs characterize us. In the team we develop innovative IT solutions, bring our customers into the cloud, integrate digital processes and take over the operation and support of IT systems. As part of Bertelsmann, we are on the solid foundation of a German world group. At the same time, we rely on our strong strategic partner network with top international players such as AWS, Google, Microsoft or SAP. We make the digital world easier, more efficient and safer and our customers more successful. .
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Your tasks • Your profile • What we offer
Without people whose heart is full of IT, it is not possible. This is why we are looking for you as (Senior) SAP CX / CRM Consultant (m/w/d). Become part of our modern, hybrid working culture at our Germany-wide locations - Gütersloh, Cologne, Munich, Dortmund or Leipzig - and enjoy the flexibility of being active in the home office, for example.
You advise and support our customers - with the focus on trade, fashion and consumer products - in the planning, design and introduction of trade and CRM processes You support the preparation and implementation of workshops with the departments and IT You take over the analysis of customer-specific requirements and the design of new business processes Together with our customers, you shape their trading and CRM processes with the help of the SAP CX Cloud Suite (especially Sales, Service & Marketing) You define User Stories and develop the technical architecture of our solutions to meet customer requirements
You have a successfully completed (technical) study and experience in agile IT project management You bring sound know-how in requirements engineering and in business analysis You have knowledge of SAP CRM or the SAP CX Cloud components Ideally, you have already successfully developed customer processes on the SAP Business Technology Platform You are strong in communication and understand to transfer requirements precisely from the customer to the development Very good German and good English skills complete your profile
Even if you do not fulfill all our wishes, do not hesitate to apply to us, because our employees are getting acquainted with us and opens up various possibilities in our company.
Make your working time flexible and use the opportunity to work mobile on several days a week With our wide range of training offers, you are constantly developing Benefit from various offers that help you better arrange work and family Benefit from exclusive discounts and discounts Make valuable contacts and network in our fellow communities Look forward to a fair and regular adjustment of your salary
Location
 | Arvato Systems GmbH | |
| 33332 Gütersloh, München, Köln, Leipzig, Dortmund | ||
| Germany |
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