Sales Associate / Inside Sales Manager with a focus on Winback (m/f/d)

You take the independent contact with existing customers in the B2B area You process terminations sovereignly and win customers back by phone You advise our business customers on our digital products You recognize customer needs and can respond individually to these You are highly responsible for customer retention and customer satisfaction and ensure that our customers remain our customers in the future

You have a completed commercial training and/or corresponding professional experience You are customer and service oriented You could ideally gain first professional experience in the business customer and/or inventory customer care sector You communicate professionally, solution-oriented and binding with business customers You have very good knowledge of German in word and writing You are safe to use the Internet and MS Office

Included uncovered commission on average €36–55,000 / year Regular working hours (Mo–Do 8:00–17:15am & Fr 8:00–13:30am) Homeoffice possibilities 30 days off Continuing training (leading and skilled academy) Table tennis table JobRad Team events Business sports (Badminton & Padel) Free underground parking

Why the 11880.com?

We are more than a “top employer”. We are a great community, have experienced a lot, achieved a lot and much ahead! For more than 20 years, we have provided consumers with current and reliable industry information. New employees are intensively incorporated. We do not make any difference between executives and trainees. Every opinion counts and is respected. We are colorful, versatile and diverse. That makes us proud. Here everyone is an expert in his field. But we can only achieve great goals with team spirit. Expect a iconic brand, exciting products and a highly innovative environment!