Employee IT support/system administration for the event management system (m/f/d)

Welcome to the house of possibilities Here a solid foundation meets a lot of freedom. Experts find a safe place and space for us to actively shape their activities – committed, flexible, independent. Bring your expertise as an employee IT support/system administration for the event management system (m/w/d) for our Sparkassenakademie Baden-Württemberg. The Sparkassenverband Baden-Württemberg (SVBW) bundles the interests of the Sparkassen-Finanzgruppe – the largest financial group in Baden-Württemberg. We control, advise and strengthen 50 savings banks so that You can support their customers even better. Your room for design The Sparkassenakademie is the educational centre of the Sparkassen-Finanzgruppe Baden-Württemberg – a place of innovative power and thought. Our goal: We want to actively promote the training and development of the savings banks and composite workers. The SVBW as an employer We offer you a safe workplace with attractive remuneration, occupational pension provision (ZVK), health insurance (bKV) and a grant to the Deutschland-JobTicket. You can also benefit from mobile work opportunities and extensive training opportunities. You can actively shape your activity: You accept IT messages and service requests from employees and participants for the event management system “cimoio”, analyze and process them You manage the user accounts and forget the permissions and access rights in the “cimoio” event management system You analyze and optimize processes related to the event management system “cimoio” You document support cases, system changes and technical processes You support participants in the use of modern collaboration solutions (e.g. Webex) You are involved in IT projects, rollouts and optimization measures You work with external service providers This proves your expertise: a completed IT vocational training (e.g. specialist informatics/in system integration) or comparable qualification well-founded knowledge in Windows client environments, office applications and common IT support tools IT affinity and enthusiasm to move in a constantly changing environment Experiences in user support, error and process analysis pronounced service orientation, communication strength and patience in handling users independent, structured and solution-oriented operation Standing for continuous training very good knowledge of German in word and writing For reasons of better legibility, the simultaneous use of male and female language forms is dispensed with. All person names apply equally to all sexes (m/w/d). The house of possibilities did it to you? More information is available at www.sv-bw.de. We look forward to your application! !