Customer Advisor (m/w/d) Lateral Entry Energy

With our energy comparison we always help our customers find the best offer in the tariff jungle of suppliers. As a test winner, we guarantee the best fares and ensure a smooth change. Use your chance and become part of our exceptional service team and help our customers save energy costs. At CHECK24, CHECK24 contributes to the digital transformation in agile and innovative teams and experience the rapid development of the market leader. We offer an extraordinary working atmosphere, flat hierarchies and start-up mentality paired with the CHECK24 Spirit. We are looking forward to your application as a customer advisor (m/w/d)

Contact person for all questions about energy and energy change via e-mail or call back for our customers (no prior knowledge necessary) You support our customers in complaints in cooperation with energy suppliers and internal interfaces and follow them up to the solution Testing of the energy exchange requirements for plausibility and completeness Depending on your strengths, you will take special tasks from key topics such as reporting, training and incorporation or measures to ensure our high service quality.

A completed vocational training with a commercial focus of advantage, e.g. Kaufmann/-frau for office management, cross-entry possible You feel comfortable at work on the computer and can safely control the common office and internet applications A dedicated, structured and team-oriented way of working Knowledge and experience in conflict and complaint management Organisational and communication skills, as well as high service and solution orientation German knowledge in word and writing and very good expressability

You become part of our success story: We are market leaders & dynamic start-up in one. With more than 15 years of success on the market, we offer you the stability of an established online company Your ideas are important to us and are quickly implemented: independent, agile work with the introduction of own ideas. Short decision paths and release cycles are of course for us We are pushing you forward: Individual promotion of your career through internal and external training as well as regular feedback talks and personal coaching. Thanks to our strong and sustainable growth, we offer perspectives in the technical and management career You can easily come to us: Our central location directly at Donnersbergerbrücke. Our bright and modern office offers space for creativity, outdoor work and fun at the kicker. Thanks to MVV-Jobticket, bike/eBike leasing and free bike parking, you can get to the office in a climate-neutral and cheap way With us you are flexible: We work predominantly in the office and also offer the possibility of mobile work (''HomeOffice'') We appreciate your commitment: unlimited contracts and an attractive remuneration with annual premiums for special success. Coupons for numerous CHECK24 products, a subsidized occupational pension and many other benefits are available at the top We equip you: Powerful MacBook and get two additional screens You directly on the first working day With us you can feel comfortable: free drinks are cooled in every office. Coffee, cocoa, cereals and fresh fruit are regional and organic. 3x a week there is a free lunch through our catering We are also a super team next to the work: we have a collegial and friendly environment. At beer garden visits, office parties and our legendary summer and Christmas events we celebrate our successes. In addition, we organize team events and joint sports tours