Responsibility for customer relationships You are Point of Contact for 30 to 50 commercial customers with fleet stocks of about 25 to several thousand risks. You control your assigned customer relationships and bear the primary responsibility for high customer satisfaction and long-term customer loyalty. You make decisions on offers and contract extensions – supported by the Head of Operations in complex issues. Ensuring service and quality standards You ensure the agreed services on the basis of your high level of expertise in constant quality and ensure smooth handling of all operating business incidents according to the Howden quality standards. Customer-oriented process control You are responsible for the customer-oriented and economically optimal handling of all processes in your area of responsibility and agree the processes of insurance companies to the requirements of customers and Howden Deutschland AG. Collaboration and technical control If necessary, you will be able to involve internal experts, work closely with account managers from other sectors and can initiate a team of specialist supervisors and assistants professionally.

Insurance Business Training You have completed insurance business training and provide a well-founded understanding of the care of business customers. You have at least three years of professional experience, ideally in the interior of an insurance broker. Knowledge in the area of mobility as well as in the care of automotive fleets are a valuable addition to your profile. Safe handling of systems and languages You work safely with management and contract systems in the broker environment as well as with Outlook and Excel. You communicate very safely in German and have good English skills. Quality awareness and team orientation convince you with a high understanding, flexibility and reliability. A strong quality awareness as well as empathy and joy in the team’s collaboration are also a feature.

Instead of simply listing our Benefits, we asked our colleagues: “What makes working at Howden Deutschland AG special?” These answers came: Fun “It’s just fun to get to the office in the morning. I look forward to my work and the exchange with nice colleagues. Even if it gets stressful, we still laugh together and support each other. ‘ Health “I have a health budget every year that gives me the freedom to decide myself how to promote my health – from precaution to treatment. Howden ensures that I feel secure all around. I can also extend this offer for my family. ‘ “Howden grants my pension and without Howden I would never have received an occupational disability insurance. ” Group accident insurance “Howden has not completed a standard accident insurance for the employees, but one that not only secures me, but also my family should be the most out of it. ‘ Leadership at eye level “It is important that my leadership lets me free space for carrying out my tasks and I can develop my own ideas. I see them as Sparrings partner*in, not as “Boss”. Internationality “I like to work internationally. Since I worked at Howden, my language skills have grown enormously. I have the opportunity to work with customer/insurance companies worldwide and expand my horizon. ‘ Flexibility “I love changing between office and mobile work. This makes me more powerful. ‘ Attractive remuneration and social benefits “Besides the attractive salary I find it great that Howden does not only promote further education but also actively supports me through the Howden Academy.” [Anm.d.Red.: Thank you for your praise. We still have many other benefits to offer, such as: occupational retirement, special leave, corporate events, further education and more.] Certain incorporation “I felt very well at my time of incorporation and could quickly integrate myself not only professionally but also humanly into the team. I still find the uncomplicated exchange among colleagues great.” Employee participation “The employee participation gives me the feeling of being part of something bigger. It is motivating to know that my commitment is recognized and rewarded. It is particularly pleasing that the Howden employee share has so far achieved a fair increase annually, which also benefits me financially. ‘

We look forward to sending your CV to hde.bewerb@howdengroup.com. You can do without a letter, we would rather get to know you in a personal conversation.

Even if your career does not exactly meet our requirements, we look forward to your application.

Howden Deutschland AG explicitly encourages people of all nationalities, genders, age groups, sexual orientations and persons with migration or flight history to apply. Applications for people with recognised severe disability are preferably taken into account with the same suitability.

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