Customer Service Employee for Hospital Pharmacies (m/f/d)

User support: You are the first contact for our customers and supports them competently in matters relating to the taxing software easytax. Customer contact: You listen attentively, understand the concerns of our customers and process them thoroughly and solution-oriented. Problem solvers: Thanks to your professional experience, you are a reliable guide and find a suitable solution for every challenge. Empathy: You can put yourself in the position of our customers and create an atmosphere of understanding and support – especially on the phone. Training: You carry out your own training online and accompany our customers to optimally support them.

Complete training as PKA, PTA, MFA or comparable qualifications: Your well-founded pharmaceutical training gives you the necessary expertise to answer even complex questions. Experiences in the hospital apotheke: You know the procedures and special requirements in the hospital pharmacy. Ideally experience in manufacturing: Practical insights into the production of pharmaceutical products are beneficial and help you to better understand and explain technical relationships. Knowledge of §129a contracts: You have a well-founded knowledge of the specific contractual arrangements in this area. High technology affinity: You have fun working with the latest technologies and working in innovative software solutions. Embossed customer orientation: The direct exchange with customers is not only your profession, but your vocation. You always have an open ear and find the right solution in every situation.

Flexibility: Mobile work and flexible working hours that fit your life. Additional services: Christmas money, holiday money, asset-effective services and occupational pensions. Fitness & Mobility: Participation in the gym (EGYM Wellpass) and business bike leasing. .