International SOS GmbH | Germany | 70xxx Stuttgart | Permanent position | Full time | Published since: 08.09.2026 on stepstone.de
Account Manager- Healthcare
Location: USA Travel: 50% Contract: Full time, Permanent hybrid
We are looking for a Account Manager- Healthcare (known internally as a Provider Network Manager) to oversee our medical provider network in Germany. You will manage key provider relationships, coordinate all stages of the provider lifecycle, and act as the main point of contact for both internal and external stakeholders.
You will ensure providers are well-informed, compliant with program requirements, and supported to deliver outstanding care. This includes overseeing provider data accuracy, resolving issues, and implementing client-driven processes.
This is a frontline, provider-facing requires strong relationship management, operational understanding, and a solutions-focused mindset. You will engage directly with senior providers stakeholders to drive performance, resolve challenges, and improve service delivery.
Around 50% travel within Germany is required. .
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Your tasks • Your profile • What we offer
Manage a portfolio of healthcare providers and act as their main point of contact
Build strong relationships with providers to meet contract and service
Focus on medical record collection/ targets KPI's and provider network coverage
Support providers through onboarding, assessment, and ongoing participation in the network
Act as the escalation point for providers issues and resolve blockers to programme requirements
Work close with internal teams to ensure the provider network meets client needs
Identify and onboard new providers where there are gaps in coverage
Keep provider information accurate and up to date across systems
Support providers with medical record submissions, including Electronic Health Records transfers
Identify recurring provider or client issues and coordinate solutions (e.g. claims, credentialing, site assessments)
Proven service delivery experience in a professional services B2B environment or senior account management experience or program management experience Highly proficient in English (written and verbal) Highly proficient in German Self-starter, self-driven to deliver results Proven experience in building strong and effective relationships with medical professionals at medical institutions including senior management levels Negotiation, conflict resolution, and presentation skills Dynamic and creative problem-solving abilities Own a car and willing to travel
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LIEUROPE
Location
| International SOS GmbH | ||
| Stuttgart | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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