Mitarbeiter IT Servicedesk Onsite Support (w/m/d)

Bechtle is one of the leading IT service providers in Europe. We design future-oriented IT architectures - from classic IT infrastructure to digitalization, multi-cloud, modern workplace and security to artificial intelligence and managed services. We also offer our customers intelligent financing and the realization of sustainable concepts such as Circular IT. With our subsidiaries, we are among the leading specialists in business applications, especially PLM and ERP. Our multichannel strategy combines personal care at over 120 locations in 14 European countries with digital services and global cooperation. With more than 15,500 employees, we are always close to our customers - whether SMEs, Group or Public Sector.

You are the first contact point for soft and hardware problems and supports one of our customers directly on site. Prioritize, analyze and find first solutions - that's fun. By remote maintenance or remote tools, you can quickly restart systems. For everything to go round, you document your solutions in the ticket system and care for the asset data. You actively share your knowledge in the knowledge database to make processes more efficient.

Completed (IT) technical training or many years of experience in IT support Practice in 1st & 2nd level support, safe handling with Windows 7/10/11 and Microsoft Office (including M365). Good knowledge of how to use ticket and remote tools Knowledge about standard hardware and Active Directory. Personally, we like your quick understanding, your communication strength and your team spirit.

Further development: With an extensive range of Bechtle Academy, individual career planning, expert: in-house and management programs, manufacturer certifications and much more, you are constantly developing and never standing. All-round careless package: Your future is important to us. This shows our attractive occupational disability insurance as well as our occupational pensions with a grant of up to 100 percent. 30 days holiday: 6 weeks free time you can use to relax, relax, travel and feet. Onboarding: Our comprehensive introduction event MIKADO, a training plan individually tailored to your role, and a personal contact person ensure your perfect start with us. Security: As a future-oriented employer, you benefit from a secure and unlimited employment.

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