Clerk Customer Service Insurance (m/f/d)

Own examination and processing of submitted insurance claims Customer Communication (m/w/d) and Insurance Companies Support of the telephone customer consultation in specialist queries Interface function between customer consulting and insurers – You process demand structured and solution-oriented Ensuring high service quality and smooth application processing Working with AI projects and developing our automation processes – introduce your ideas and actively shape the future of digital customer consulting

Successfully completed commercial training, ideally as Senior Account Manager (m/w/d) First professional experience in insurance, in the field of expertise, in the back office or in customer consulting is advantageous Service-oriented, structured and conscientious operation High level of care, sense of responsibility and quality Team skills, commitment and motivation Interest in digitization, process optimization and AI-based workflows

The best of both worlds: CHECK24 cultivates a presence culture and combines all the advantages of an established company with startup fleet. We plan in the long term and at the same time you get the opportunity to actively shape processes We don't have 08/15: No cross-species and superficial customer advice – We are working intensively, enabling you to gain steep career opportunities through continuous growth, individual development and further training opportunities, and make you an expert in the long term (m/w/d) Attractive salary package: In addition, we offer attractive vouchers for a variety of CHECK24 products, a generous support in occupational retirement provision and a very good cost share in the EGYM Wellpass Food & Drinks: The whole week of work is free breakfast (selection at different types of cereals), free office lunch, fresh fruit, hot and cold drinks are at our disposal! Sustainable mobility: Our central location allows easy access by public transport or bicycle – we offer you a 100% free Germany ticket or promote Your company bike leasing Extensive health package: A flexibly retrieved health budget and the possibility to participate in our joint sports activities Work-Life-Balance: We work closely on site from Monday to Thursday. On Friday there is a possibility for mobile work. In addition to 28 days of holiday, you can take up to 10 days of unpaid vacation CHECKito-Spirit: Since we attach great importance to a good relationship on site in our office, we offer you a relaxed working atmosphere with duz culture, regular drink-outs and cool team events We equip you: ergonomic workstation with modern equipment (such as MacBook and additional screens) and height-adjustable table from the first day