Rental clerk and customer service (m/f/d)

Varied tasks make joy. You are the central contact person for tenants as well as our existing tenants. Your tasks include advising potential tenants, completing rental contracts and analyzing the housing market to derive appropriate rental strategies. A high quality of service is of course. Therefore, you are actively engaged in customer care and participate in rental events and rental activities. You have a look for the essential. Part of your activity is the management of rental contracts, including the processing of enquiries, rental accounts monitoring and the monitoring of dunning and court proceedings. You're well connected. In addition, you encourage contacts with social services and cooperation partners, advise tenants on public assistance and contribute to customer satisfaction and economic stability of our housing stock through your work.

Your personality: You are convinced by your customer-oriented conversation and has the ability to professionally address the individual needs of tenants and existing tenants. Through your structured and solution-oriented operation, you actively contribute to the optimization of the rental processes. Your experience: Ideally, you have professional experience in the marketing of rental apartments and in dunning and lawsuits. In addition, you are safe to use Microsoft Office and have good PC skills. First basic knowledge of SAP Blue Eagle facilitates your entry. Your training: For the position you bring a completed vocational training as a real estate businesswoman or a comparable qualification.

Good work is valuable, an attractive payment according to the collective agreement of the housing industry, holiday and Christmas money, as well as further grants and rewards we offer. With us you work flexibly, which applies to working hours and the place of work: full time is 37 hours per week. We offer sliding time and different working time models, mobile work and home office is possible. Health and good work are inseparable for us, so we have regular courses on individual health care. In addition, our employees train at low cost in 9,000 studios and wellness facilities with our Wellpass company fitness program. We provide security and support you in the long term with our occupational retirement provision. Even the recovery is not too short, the good work of our employees is worth more than 30 days of vacation. Your work path should be climate-friendly? We welcome this and offer an attractive bicycle leasing. You will also receive the German ticket for free for your ways. We are active in the team and are also celebrating together, we offer sports and corporate events – from the dragon boat trip, to factory festivals to the cabbage tour. .