Sika Automotive Deutschland GmbH | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time | Published since: 05.06.2026 on stepstone.de
Mitarbeiter Customer Service (m/f/d)
Sika is a specialty chemical company with a world-wide leading position in the development and production of systems and products for adhesive bonding, densities, vapours, reinforcement and protection in the construction sector and in industry. Sika has subsidiaries in 103 countries in the world, producing more than 400 sites and developing innovative technologies for customers worldwide. Sika thus contributes decisively to making the transformation of the construction and transport industry more environmentally compatible. In 2024, Sika generated an annual turnover of CHF 11.76 billion with around 33,000 employees. We are looking for the next possible appointment in Hamburg as
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Your tasks • Your profile • What we offer
Processing of enquiries and offers Own-responsible collection and processing of customer records, taking into account meaningful lot sizes and inventory assessments to avoid stocks Coordination with customers in the event of availability problems and delays in delivery Processing of customer complaints and the establishment of necessary credit and debits Quality Management in SAP Partnership cooperation with internal supply and demand planning teams with regard to goods availability Close coordination with key account managers on customer-specific topics Working to improve processes
(m/w/d) or comparable First professional experience in customer service, preferably in a manufacturing industrial company Good knowledge in SAP as well as safe handling of MS Office English and German; other foreign language skills Imprinted service idea with high customer orientation in an international environment Selfemployed, selfprofessional and structured work Team orientation and excellent communication skills Stress resistance and so on
Location
 | Sika Automotive Deutschland GmbH | |
| 22525 Hamburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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