e-shelter security GmbH | Germany | 60xxx, 65xxx Frankfurt am Main | Permanent position | Full time | Published since: 22.01.2026 on stepstone.de
Service & Maintenance Manager (m/f/d)
e-shelter security develops and digitizes security technology - to protect critical infrastructures and to protect values and people. We are a company with a lot of passion for innovation and quality. And that for more than 20 years. We combine innovative security technology with AI applications to automate physical security and make everyday life easier for the benefit. As a service manager, you ensure that planned technical service operations such as maintenance, including software updates, inspections and maintenance are carried out efficiently, on time and in high quality. This makes you a decisive contribution to the stability of our customer solutions and to the satisfaction of our clients. .
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Your tasks • Your profile • What we offer
You coordinate the technical customer onboarding and implement service agreements operationally. Maintenance dates and software updates for management systems of safety-related systems are planning and planning in the ERP system and agree closely with personnel planning. You create, document and track maintenance plans as well as the results of the service deployments. In all operations, you will pay attention to compliance with security, compliance and KRITIS requirements. Results from maintenance you prepare structured and transfer them to billing and sales
You bring several years of experience in the technical service area, ideally in security technology. Systems like ServiceNow and ERP (e.g. SAP, MS Dynamics or esoffice) are familiar to you. You know ITIL processes and have experience in deployment and resource planning. You already have a completed training (technicians, masters or similar) or a study. Very good knowledge of German and English as well as safe handling of MS Office complete your profile.
You expect the highest development opportunities in an established, growing company We invest a lot in continuing our employees You receive a monthly tax-free allowance of 50 euros You get access to over 800 partners of our Corporate Benefits program What awaits you with us: summer parties, Christmas parties, food grant for the canteen, 30 days vacation
Location
 | e-shelter security GmbH | |
| 60489 Frankfurt am Main | ||
| Germany |
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