DIS AG | Germany | 10xxx, 14xxx, 13xxx, 12xxx Berlin | Full time | Published since: 20.02.2026 on stepstone.de
Customer Service Employee (m/f/d)
You're a communications talent, keeps a cool head in turbulent situations and are you happy to help people? You want to work in an environment where service quality is raised? We look forward to your application! Become a customer service employee*in (m/w/d) in Berlin as part of the employee transfer. .
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Your tasks • Your profile • What we offer
You are the first contact person for customers – by phone, e-mail or chat – and provide a friendly and professional support You care about customer data carefully and document all processes clearly in the system You will also process inquiries and complaints and find suitable, solution-oriented answers – exclusively in inbound In addition, you work closely with various departments to ensure a smooth process You process contractual and service concerns reliably and structured in internal systems You bring your own ideas to optimize processes and quality standards Last but not least, you are actively contributing to customer satisfaction and long-term customer loyalty
You have a completed commercial training or bring relevant professional experience in customer service You communicate clearly, friendly and professional – even in challenging situations In addition, you are safe to use common office programs and CRM systems You also work structured, solution-oriented and like to work in the team You have knowledge of German and other languages are a plus
A permanent employment contract: We offer you an unlimited contract to guarantee planning security. Excessive remuneration: We need adequate remuneration! Therefore, you benefit from an over-tariff basic salary at DIS AG, which can be individually upgraded by premiums. Tariff holiday and Christmas money: DIS AG pays every employee a holiday and Christmas money. This is how holiday and Christmas can come. Pension provision: Your security in later life is important to us. Therefore, DIS AG offers the possibility of an occupational pension scheme that you additionally support in retirement age. Further development possibilities and space for your own development: Our E-Learning Academy offers you the opportunity to develop free of charge in many areas and gain new knowledge. We want you to grow professionally and personally. More Benefits: If necessary, we coach you for a first interview with the customer to prepare you optimally for your future job. .
Location
 | DIS AG | |
| 10117 Berlin | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad