Sales Representative Customer Service B2B (m/w/d)

Rajapack GmbH in Ettlingen is part of the RAJA Group, Europe's No. 1 in the shipping trade for packaging in the B2B sector. Under the brand RAJA we advise and supply companies from all industries with over 10,000 different products around packaging, transporting and storage – from envelope to packaging line.

Customer service is the first place for our employees in sales, marketing and service. We'll get it together!

Our development continues. This is why we are looking to strengthen our team as soon as possible in fulltime Customer Support B2B (m/w/d) in our Multichannel Customer Service Center

You enter and advise our customers on the channels phone, live chat and web around our product and service offer

You are responsible for performing qualified sales talks and ensuring an excellent service

You not only process written customer requests quickly, but also professionally

You will find customer-specific solutions, develop convincing customer offers and are responsible for their tracking

In addition, you will be puggling and supplementing our customer data in our ERP and CRM system

You have a lot of fun in telephone and written communication with our customers and on sale

You are characterized by a high customer and service orientation

You could already gain experience in telephone customer support

You bring a high motivation and willingness to work with you and you want to continue developing in your area

Very good knowledge of German in word and writing complete your profile

Flat hierarchies and duz culture

Modern working environment and a corporate culture that you can actively shape and shape with your ideas

Coaching and training for your professional and personal development

canteen and free drinks (water, juices, coffee and tea) as well as fruit

Flexible working hours in mobile work, support for the gym, bicycle leasing and many other benefits JOBV1_EN