Swiss Life Deutschland Holding GmbH | Germany | 30xxx Hannover | Permanent position | Full time | Published since: 26.06.2025 on stepstone.de
(Junior) IT-Administrator (m/w/d)
You want to unfold your talents, prove your strengths, introduce your ideas? As a leading European provider of financial and preventive solutions, we support people with passion for financial care – a lifetime. The know-how and passion of our employees are the basis of our successes. Therefore, we also support and support you individually and according to your needs in both your personal and professional development. Looking for a career with a future? Welcome to Swiss Life! You support matrix administration within the team with activities related to the administration of our IT service management tool. Here you can implement your ideas in the form of new services, forms and workflows in close cooperation with other IT teams. The focus is on the automation and simplification of processes in order to support our employees in the company in the best possible way in your work. As an IT administrator (m/w/d) service management system, you are responsible for the conceptual development as well as the customization, administration and maintenance of the IT service management tool. In your hands, you can also check and evaluate the requirements for tool support as well as their implementation in coordination with the process managers. JOBV1_EN
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Your tasks • Your profile • What we offer
You want to unfold your talents, prove your strengths, introduce your ideas? As a leading European provider of financial and preventive solutions, we support people with passion for financial care – a lifetime. The know-how and passion of our employees are the basis of our successes. Therefore, we also support and support you individually and according to your needs in both your personal and professional development. Looking for a career with a future? Welcome to Swiss Life! You support matrix administration within the team with activities related to the administration of our IT service management tool. Here you can implement your ideas in the form of new services, forms and workflows in close cooperation with other IT teams. The focus is on the automation and simplification of processes in order to support our employees in the company in the best possible way in your work. As an IT administrator (m/w/d) service management system, you are responsible for the conceptual development as well as the customization, administration and maintenance of the IT service management tool. In your hands, you can also check and evaluate the requirements for tool support as well as their implementation in coordination with the process managers.
You are responsible for the administration of our IT service management tool
This includes the creation and development of new workflows, services and forms, as well as the system development and maintenance
In addition, you support and optimise the ITIL-oriented service management processes
The development and monitoring of interfaces to internal and external systems is also your responsibility
You take the 3rd level support for the IT service management tool and perform fault analyses and fixes independently or with the help of the manufacturer
You have a successfully completed training as a specialist informant (m/w/d) for system integration, a study with IT focus or a comparable training
Very good German knowledge (at least C1 level) in word and writing are of great importance for communication in the team and with stakeholders
Remarkable are database, ASQL & JavaScript knowledge and first experiences with an IT service management tool
In addition, you bring motivation, ideas and fun to the further development of existing processes
In addition, you have a high IT affinity and value for easy and open communication with your work colleagues (m/w/d)
JOBV1_EN
Company location
Location
![]() | Swiss Life Deutschland Holding GmbH | |
Hannover | ||
Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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