Pharmatechnik GmbH & Co. KG | Germany | 68xxx Mannheim | Permanent position | Full time / Home office | Published since: 27.03.2026 on stepstone.de
Regional Operations Manager Service (m/f/d)
You want to shape your professional future with an innovative software company? Then set the course for your success: At PHARMATECHNIK you can expect an open working environment, flat hierarchies and plenty of space for your ideas. PHARMATECHNIK as one of the market leaders for pharmacy software develops powerful and reliable IT solutions for pharmacists as well as dental and medical practices. Around 800 employees work at 14 locations for the satisfaction of our customers. We would like to expand our leading position as an IT company in the health market in Germany and look for our office in Mainz/Sörgenloch as soon as possible Projektmanager Service (m/w/d) in full time as part of a planned age succession Design the Southwest service region actively – take responsibility for a strong team and for more than 1,000 customers. .
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Your tasks • Your profile • What we offer
You assume the overall responsibility for the service region Südwest at four locations: Mainz/Sörgenloch, Saarland, Stuttgart and Baden-Baden. You run around 80 employees who ensure that pharmacies and dental practices can work reliably every day. You create orientation, coach executives and strengthen a regional service culture that stands for customer proximity and trust. When complex cases occur, you are the strategic escalation site. You control the performance of your region through KPIs and develop structures and processes so that teams can work more efficiently, more networked and safer. You translate corporate objectives into regional reality — in direct exchange with sales, central and management. You are responsible for the infrastructural conditions of your locations and, together with the real estate department of the headquarters, secure a professional working environment.
You bring a completed study or comparable commercial or technical training. You have several years of experience in an operational management function — ideally in a service or process-oriented environment. You have leadership experience and understand how to empower people not only to lead. You think entrepreneurial, act pragmatic and communicate clearly. You like to be on the go (about 50% willingness to travel) and experience your region personally. You are delighted to work with different stakeholders and to create solutions that really work. MS Office? Standard for you. License class B? Check.
At PHARMATECHNIK you can expect an environment where team spirit is lived, innovation is part of everyday life and you can develop professionally. With flexible working hours, targeted training opportunities and modern jobs, we offer you the best conditions to actively shape your career. Our attractive Benefit program includes e.g. leasing bikes via pay conversion, a concept that supports remote work for many professional groups and a regularly rechargeable handbook. This and many more information can be found at https://www.pharmatechnik.de/ueber-uns/karriere
Location
 | Pharmatechnik GmbH & Co. KG | |
| Mannheim | ||
| Germany |
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