Product Owner Digital Service (m/w/d)

As an innovative technology and service group, Vodafone Deutschland stands for communication and service from a single source. Each: the second German is Vodafone customer:in - whether surfing, calling or watching; whether office, farm or factory - the Vodafone technology connects everyone and everything, always and everywhere. At Vodafone we have changed the lives of billions of people for over 30 years. In 2021, Vodafone will expand 5G for 20 million people and provide two thirds of all Germans with Gigabit connections by 2022. Together we shape the future of tomorrow, because we are ready for the best future of all times. Together we can. With us you can be DU and belong. You can share inspiration, discover new opportunities, develop yourself and make a real difference. Exchange with colleagues in different networks and learn from each other. Whether women4women, father's network or LGBT: from our networks, there's one for you. Because we do not make differences between age, gender, sexual orientation, religion, ethnic and social origin or disability. Be with us all yourself.

Product Owner Digital Service (m/w/d) Stellen-ID: 254436

To achieve our goal of achieving the best customer service in the industry, we are responsible at DIA for the active increase in the share and use of digital service contacts. With the help of a digital and convergent self-service landscape and products and services that are fun to use, we want to offer our customers the best possible digital customer experience.

As Product Owner ''Help for Disorder'' you are responsible for the product vision and are the first representative of the customers in the team. In your role, you evaluate customer needs, strategic goals and stakeholder interests and make decisions about how your product develops. What awaits you: As Product Owner Digital Service (m/w/d), you are responsible for the creation and implementation of the product vision for “help in disruption to a customer-centric product roadmap – taking into account customer needs, market and competitive situation, economics and strategic corporate goals. You collect needs and information from internal stakeholders and customers, analyze the technical and process effects on relevant platforms and systems and prioritise the product backlog, including the inclusion of new requirements. You define clearly defined theme packages that represent customer requirements and prioritize them with regard to product profitability and increase performance and acceptance You focus on customer needs and carry out regular measures for customer-centric further development of the product, supported by customer-facing tests and statistical procedures. You identify relevant stakeholders and promote active stakeholder management in order to allow business-internal requirements and dependencies to flow into the planning and make prioritisation decisions transparent You make sure that the work results before market introduction meet the quality requirements and decide on the delivery time based on customer and stakeholder feedback. You have the freedom to design work processes and structures within your team and thus ensure an efficient and effective work environment

What distinguishes you: (special) higher education, e.g. in BWL, marketing, or (economic) informatics. Typically at least 5 years of relevant professional experience. Experiences in project management and work in cross-functional teams. Experience in agile work, preferably several years as a product owner. Open to change and able to adapt to changing circumstances. Enthusiasm for agility and innovative problem solutions. Expert in quantitative and qualitative data analysis as well as logical and analytical thinking.

This body can be exercised in fulltime or full-time part-time (min. 30 hours).

Your strengths and experiences count. We care about diversity and equal opportunities. We look forward to receiving applications from people with disabilities. And note them with the same suitability.

We occupy this position at the Düsseldorf site for Vodafone GmbH.

Flexibility: In agreement with your team and leadership, you decide which days you work in the office and in the home office. Up to 20 days a year from the EU countries as well as from more and more non-EU countries. Attractive remuneration and pension provision: In addition to your basic salary, you will receive a profit-based bonus or commission payment and with our pension plan also an occupational pension provision. Continuing Education: You decide which of our learning and training programs you can support your individual development. Work-Life-Balance: Whether kita, health & mindfulness programs or fitness studio: You flexibly shape your job and your private life. We support you. Also in the care of relatives. Discounts and additional benefits: As an employee, you will receive special offers on all our products for mobile phones, fixed network, internet and TV.

Who we are: Vodafone celebrates and promotes diversity and inclusion. We are as different as our customers: our society. Whether ethnic origin, skin colour, age, gender identity, sexual orientation, disability, religion, political affiliation, union membership, nationality, health status, social origin or cultural background: Vodafone is not a place for discrimination. Together we can.

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