Account Manager (m/f/d)

Customer support and relationship management You are the central contact for our customers and are competent to assist them with sales and project-related concerns. Through professional and predictive support and advice, you create the basis for long-term, partnership customer relationships. New customer acquisition and business development You identify new customers, projects and market opportunities and drive their acquisitions forward independently. You will develop existing business potentials and make an active contribution to the sustainable growth of our company. Sales promotion and customer presentations You plan and implement sales-promoting measures and represent pei tel professionally to customers and business partners. These include trade fair appearances, presentations and other sales activities. Control of the entire distribution process You coordinate customer requests from the first contact via successful commissioning up to delivery and project completion. You can keep an eye on dates, requirements and the relevant internal and external interfaces at any time. Market, competition and customer analysis You observe relevant markets and competitors, analyze customer needs and identify new potentials and developments at an early stage. You can use your findings for strategic market management and the targeted further development of our customer relationships. Further development of sales and product strategies Together with the relevant specialist areas, you will participate in the development and optimization of our sales and product strategies. You can use customer feedback, market knowledge and sales experience in strategic decisions. Sales project support and management You take over the sales support and control of customer projects and work closely with the technical project management. As a connecting element between customers and internal departments, you will ensure a structured and solution-oriented cooperation. Ensuring customer agreements You monitor compliance with agreed delivery dates, cost, quality and certification requirements. You recognize deviations early and agree to the necessary measures with the participants. Key figures and reporting You identify and analyze relevant sales figures and thus create transparency about the development of your customers, projects and sales activities. In regular reports, you prepare the essential results structured and meaningful. Quality management You act in accordance with the internal quality management system of pei tel and support its consistent implementation in everyday sales. Quality, reliability and compliance with defined processes are essential components of professional customer support.

Completed technical or commercial university degree or comparable qualification Ideally specific market and industry knowledge as well as experience in professional handling with customers Embossed customer orientation and a secure feel for a professional outdoor effect and representation Good general technical understanding and ability to work quickly into technical products and customer requirements Experience in handling ERP systems and very good MS Office skills German language skills and excellent English skills Responsible, entrepreneurial and solution-oriented thinking and acting Target and result-oriented mode of operation and a pronounced conceptual and structured approach Very good analytical skills, high judgement and a pronounced ability to decide Very good organisational skills and a reliable and independent working style Impressed communication skills, negotiation skills and intercultural competence Friendly, professional and safe occurrence to customers and business partners Team spirit and the ability to work together constructively, flexibly and across departments sovereign and solution-oriented handling of critical and conflict situations High commitment, initiative, discipline and reliability High quality and performance awareness as well as integrity, loyalty and confidentiality

Discover a unique opportunity to work in an inspiring and future-oriented environment that focuses on your freedom and self-realisation. We offer you not only an open and value-producing company culture, but also a working atmosphere in which confidence and communication have the highest priority. Free space for creativity and ideas: With us you have the opportunity to introduce your innovative thoughts and actively shape them. Work-life balance: We know how important it is to reconcile family and profession. Therefore, we offer flexible working time models as well as the option of mobile work to allow you maximum flexibility. Support and further development: We invest in our employees and offer you a variety of training opportunities to continuously expand and promote your skills. Stability and stability: A safe workplace in future-oriented markets. Supplies and additional services: Benefit from our attractive salary packages, employee discount program, bike leasing opportunities, asset-effective services, an employer grant of 20% to the company's pension (BAV) and more. Commitment: We support and encourage voluntary commitment and allow you to have a positive impact on society. Well-being atmosphere: staff lounge, free fruit, drinks and parking spaces on the premises ensure that you feel well and well-equipped with us If you are looking for a successful career in a dynamic environment that offers you a variety of possibilities, we look forward to getting to know you. Enter your talents and passions to be successful with us. Apply today and see how you can achieve your professional goals and fully develop your potential. .