Autohaus Dünnes & Sohn GmbH | Germany | 93xxx Regensburg | Permanent position | Full time | Published since: 17.07.2026 on stepstone.de
Service advisor (vehicle sector) (m/f/d)
With nearly 130 employees, including around 40 trainees, the Autogroup Schmales is currently located in three locations in Regensburg. We represent Ford, Jaguar, Land Rover, Maserati, Fiat, Fiat Professional, Alfa Romeo, Jeep, Citroen and DS Automobile. For over 75 years, we have been thrilling our customers as one of the leading car houses in the region. Familiary and powerful, we are celebrating new economic successes, which is the basis for a steady and secure growth of our Autohaus Group. As a service consultant with us, you support our service team in coordinating and organizing services for our customers. Your tasks include the appointment, preparation of workshop assignments, customer support and consulting as well as administrative support in the service area. You are the link between the customer and the workshop and contribute significantly to the satisfaction of our customers. We are looking for a dedicated service consultant (m/w/d) for our team. In this position you are the central contact person for our customers in the automotive repair sector. They provide professional support, advice and coordination of services to ensure high customer satisfaction. Their tasks include the organisation and monitoring of workshop processes and the maintenance of long-term customer relationships. If you enjoy dealing with people and bringing a service-oriented way of working, you are right with us. .
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Your tasks • Your profile • What we offer
Welcome and support our customers in the service sector Collection of service requests and appointment arrangements Advice on maintenance and repair services and cost estimates Coordination of workshop processes and ensuring a smooth process Maintenance of customer data in the system and tracking of open points Ensuring high customer satisfaction through competent advice and friendly service Support for administrative services Cooperation with the workshop team to optimize service processes
Experience in the car house as a service consultant (m/w/d) or car mechatronic (m/w/d). Complete vocational training in commercial or car-related areas, ideally in automotive service or automotive trades Experience in automotive repair is advantageous Embossed customer orientation and communication skills Organizational staff and a structured working method Safe handling of MS Office applications as well as common cash systems Friendly appearance, team skills and flexibility Good knowledge of German in word and writing; English skills are optional, but of advantage
25 holiday days at 5-day week Family atmosphere through over 70 years old family business Close community and great colleagues Motivated team: Practical knowledge of experienced employees combined with ideas of new and young employees Location in central location Regensburg (DEZ, Commercial Park, Donau-Arena, etc.) Workplace in one of the most modern car houses in East Bavaria and future new building no hierarchy-driven structure, but open to proposals from each Possibility for further development and/or retraining in other areas Attractive special conditions for car purchase over 11 brands and 70+ models
Location
 | Autohaus Dünnes & Sohn GmbH | |
| Regensburg | ||
| Germany |
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