Customer Service & Administration Employee (m/f/d)

WHAT YOU WHAT WHAT? • General assistance: You support different teams of bitop in the daily business – e.g. in project work, in document organization, correspondence and placement. • Administrative organization: you structure processes, create overviews and ensure order in the digital and physical office everyday. • Support for bitopEQUI: You perform organizational and administrative tasks related to our animal care brand – e.g. shipping, trade fair planning and customer communication in Germany and abroad. • Data maintenance: You maintain article and inventory data in our systems. • Customer support and support: You create offers, process orders and are available to our customer as a contact person.

WHAT DOOR • Experience & Background: Multiannual professional experience in the field of administration, assistance or customer service – ideally in the middle or in a comparable structure. • Operation: You work independently, structured and reliable – even with multiple parallel tasks. • Communication talent: Friendly, clear and professional handling of internal and external contacts n. • Animal affinity: Ideally, you have a heart for animals – especially horses – and can easily get into our target group. • Technology & Tools: Secure handling of MS Office (in particular Outlook, Word, Excel); Experience with goods management or ERP systems of advantage. • Languages: Very good German in word and writing; English knowledge of international customer communication is desirable.

WHAT WE HAVE BEEN • A job with sense and playroom: You become part of an innovative biotech company with growing startups in the company – with plenty of space for their own ideas, responsibility and creative freedom. We want to further expand our market leadership – together with you. • Work where others go for a walk: Our office is located in the beautiful Dortmund village, right between nature reserve and the industrial monument Phoenix West. Home office is possible up to two days a week – and well-trained office dogs are expressly welcome to us. • A real team feeling: look forward to a motivated, warm team – on two and sometimes four legs – that takes you up with open arms and works together with you on a goal: Extremolytes for life. • Short paths, quick decisions: We live flat hierarchies, work at eye level and celebrate good ideas – regardless of who You come from. • Growth? Of course: Whether professional or personal – we promote the development of dedicated team members with regular training opportunities and genuine support. • Fair paid & well secured: In addition to a performance-based salary, you will receive an attractive grant for occupational retirement. • Common experiences: Enjoy regular employee events such as summer festival, Christmas celebration, team building events as well as sports activities – for example our own Padel-Liga or participation in the company's race. • All-in-one care: profit You offer attractive additional services such as JobRad, JobTicket, Hansefit, a subsidised canteen and free meals in the office – including fruit, water, coffee, ice cream and regular common food order. .