Key Account Manager Sparkassen - Banking Software & IT (m/f/d)

As one of the largest banking IT service providers and digitization partners in Europe, we are the driver of digitalization within the Sparkassen financial group. With more than 5,000 employees at 3 locations, we make digital banking of today efficient and develop smart financial services of tomorrow. We offer a wide range of tasks in which individual strengths can be excellently introduced. Whether it's app development, network technologies and server operation or consulting, training and support – we have every one of them to call! As a specialist:in or as a generalist:in. Everything with best career opportunities, lots of space for personal development and numerous benefits.

For the organization unit Customer Consulting South/West, we are looking for the next possible appointment for the Hanover, Münster or Frankfurt am Main site Key Account Manager (m/w/d)

The customer advice South/West, based in Frankfurt am Main, is responsible for the entire business relationship between the savings banks, the service companies, the regional association in Baden-Württemberg, Rhineland-Palatinate and the Saarland and the financial information technology. As generalists, we deal with all the issues that our customers are dealing with. We are confronted with bank, technical, supervisory or security issues. In order to strengthen our team, we are looking for a customer advisor:in (m/w/d), who is responsible for savings banks with a regional focus in Baden-Württemberg and also cooperates with central rollout projects in sales.

Takeover of the holistic responsibility for the business relationship to a permanently assigned customer base (sparkasses and their service companies/terrors) based on the standard or group-specific portfolios Information from the serviced customers on site and other communication channels about the company's performance range incl. the strategic orientation and objectives Planning of the responsible customers in accordance with the requirements and objectives, demand-oriented product sales at the serviced customers (by presentation, consultation) incl. Conclusion of the contract Coordination and positioning of customer interests in financial information technology Development, coordination and control of measures for central rollout projects in the context of acquisition as a representative of the customer interface in the region Cooperation in the planning and implementation of customer events Conception and co-design of strategic projects in sales

Complete economic studies or a comparable qualification At least six years of relevant professional experience in demanding customer consulting, customer support or consulting-oriented sales as well as proven expert knowledge in the relevant field Comprehensive knowledge of the product and performance portfolio of financial information technology and its benefits, possibilities of use and added value for savings banks Impressed ability to build and continuously develop long-term, trusted customer relationships Safe feel for customer needs, convincing argumentability and competence to successfully position suitable solutions and bring about contract conclusion Good conflict management skills as well as ability to constructively impart different interests constructive cooperation with different internal and external stakeholders, as well as a high level of empathy, liability and sense of responsibility; Ready for regular business trips

You're wondering why you should work on financial computer science? We have some good reasons for you. In addition to flexible working hours, discounted job tickets or the possibility to work on mobile, we offer you a lot more: Pension provision Accessibility Industrial sports Family service Company events Flexible working hours Mobile work Job ticket Canteen Contract Education Fitness promotion We offer you an attractive remuneration based on your qualification as well as your relevant, practical experience. .