Account Manager - Marketing & Customer Service (Agency) (m/f/d)

Advise and develop: You are the first contact person for your customer – strategic, empathic and always with the view for the big whole. Developing strategies and concepts: You translate customer needs into strong ideas – together with creative and performance specialists. Manage projects and campaigns: You plan, control and optimierst crossmediale campaigns, soar for frictionless processes and keep dates and budgets under control. Letters and coordinates: You bring all to a table – both internally and externally – and ensure a clear distribution of tasks. Budget & Controlling in mind: You are responsible for customer budgets, initial offers, free invoices and manage optimizations.

Professional experience – You have several years of professional experience in Account Management. Ideally in an agency. Leadership experience – You have already managed projects and managed campaigns. Analytical thinking – customer requirements must be understood, evaluated and strategically implemented. Organisational strength – You can manage multiple campaigns in parallel and always keep an overview. Communication talent – You can easily communicate complex content and communicate customer-oriented. Solution-oriented thinking – you are flexible on challenges and find pragmatic and good solutions. Marketing-Background – You have ideally completed a degree or training in marketing, communication or media.

Flexible work: You can work both in the office and during the day at home office. Healthy break, co-financed by us: 3 euros daily for your lunch in selected operating restaurants. Workation: You want to work at some time in another place? We can do this by agreement. 30 days holiday: more time for rest. AI training: Professional online courses at the Decaid Academy. Technical training: access to internal and external training. Germany Ticket: We grant your ticket for public transport. Jobrad: desired bike or e-bike lease – cheap and also privately usable. Employee benefits program: discounts on shopping, travel and leisure activities. Success bonus: additional annual bonus depending on our company success. .