Vonovia | Germany | 01xxx Dresden | Temporary contract | Full time / Home office | Published since: 03.02.2026 on stepstone.de
Trainer / Coach Training Management & Knowledge Transfer (m/f/d)
As part of the housing group Vonovia SE, our commercial teams shape everyday life for over one million tenants: in about 540,000 apartments in Germany and the working day of our approximately 12,000 colleagues. Whether in IT, HR, customer service or management – people who organize, manage and take responsibility work here. Your work sets the basis for affordable living and reliable, sustainable development with us as a leading housing company. In our customer service, all threads come together. Because you contribute with your work to making our more than a million tenants feel well-resolved with Vonovia. You are involved in a team of experienced professionals who help you master the daily challenges. You learn, grow, advance and actively shape your career. And you benefit from a work contract with fixed salary, regulated working hours and many benefits of a DAX group. Come to Team Vonovia.V.ROCK IT.
We are looking for the customer service of Vonovia in Dresden within the framework of the parental-time representation for 2 years. .
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Your tasks • Your profile • What we offer
You carry out training & coaching in customer service and use modern learning methods In your role as coach:in / coach you accompany the introduction of new employees:inside and develop training courses that are oriented towards the current need for further training In addition, you evaluate training measures by building and maintaining quality reporting On the basis of regular quality checks - taking into account customer service-specific KPIs - you support our executives and employees: in this way, you will guide specific training measures and optimization potentials You care about our knowledge database and actively contribute to knowledge management
You have completed a commercial training or a study (e.g. business psychology) and can inspire yourself for the real estate industry A professional training as a trainer:in is advantageous In the work with MS Office you are very practiced, can create presentations and schedules for training Your analytical skills help you identify development needs and transform them into effective training concepts You enjoy the further development of communicative and professional skills of the employees:inside You are an organizational talent, you like to work independently and do your job with enthusiasm and a high degree of sense of responsibility
Work out from the home office: With us you have the opportunity to work on mobile at up to three days a week Together we shape your future: We rely on individual development paths to continuously advance your development Your feedback is important to us: With regular feedback talks we keep you and us on track Fit through everyday life: Benefit from extensive health management – in addition to various fitness offerings (e.g. Wellhub), we offer an attractive supplement to health insurance through our Vonovia PlusCard. Other Benefits: Occupational pensions and employers:income to asset-effective benefits, employees:in-share program, employees:in-successful participation, Vonovia apartments, JobRad, anniversary payments and other special payments in special private events as well as benefits in corporate benefits, employee benefits.de and ticketprinter etc. Not just a professional home: We support the search for accommodation within our stock according to availability, so you can arrive quickly and easily
Location
 | Vonovia | |
| 04109 Dresden | ||
| Germany |
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