Dispatcher in Technical Customer Service (m/w/d)

BRUNATA-METRONA Hamburg is an owner-managed medium-sized family company and part of the nation-wide successful BRUNATA-METRONA group. As one of the leading companies, we have been standing for more than six decades for know-how and innovation in all processes relating to the collection and accounting of energy and water consumption. Our mission is to enable the sustainable and intelligent use of real estate. We support and accompany owners: inside and managing buildings at “manage to green”. This enables the renters to deal with the environment and resources in a meaningful way. Smart infrastructure, smart home, energy management – the future is innovative, efficient and green. We want to drive things forward and move something. You too? We are 500 colleagues with various exciting tasks in commercial, technical and IT fields with 500 perspectives. Together we work every day to make our future a bit better. And we are looking for people who share our vision.

In this function, you make sure that our properties are distributed on time and equipped with the necessary measuring instruments. This is done in close coordination with our own customer service technicians and external assembly partners. You are the contact person:in order for our customers, service partners and technicians on all questions about orders, appointments and equipment. The preparation of the orders for our assembly partners and customer service technicians will be available daily on the ''To-do list''.

You have completed a commercial or technical training and have already gained first professional experience. Certain and accurate work is of course for you. You think in solutions and not in problems, while you are acting responsibly in the sense of our customers and the company. You will continue to bring us when you go independently and independently to the daily tasks and perform them systematically and structured. You're enjoying teamwork and dealing with people brings you great fun. You understand to inspire our customers with your service and service-oriented behavior.

As a reliable and economically successful employer with ideal conditions, you have not only a safe workplace but also a family, pleasant working environment. We live our values. Assessment, trust, team spirit, quality and economy define how we work together. All employees are accompanied by their challenges and supported at any time. The direct exchange and transparent hierarchies enable the interconnection of all processes within the meaning of our customers. This means that you will not only find new challenges every day, but everything to successfully master them with energy and joy in your work. Your advantages Flexible working hours and mobile work Jobticket with excellent connection to the ÖPNV 30 days off Family corporate culture with beloved values Your perspectives With us, you get directly into practical work and quickly take responsibility. If you think in the long term, you're open to new things, you'll fit BRUNATA-METRONA. Bring in your experience and skills so that we can jointly implement the upcoming changes in the real estate sector. So that our vision not only remains a vision, but becomes a living future. JOBV1_EN