Travel Document Manager (all gender) for the Hapag-Lloyd Cruises brand

Responsibility for the timely creation and dispatch of travel information and documents for the Cruises Club Travel and the ships of our cruise fleet Compilation of important additional information for our guests Cross-ship representation function within the team Logistics and procurement of the required materials for document delivery Creation of reports for document delivery Efficient editing of font inputs, such as options, fixed bookings, comments or the like. Flexible support within the HLC Services department, e.g. in the maintenance of master data and dublet processing Cooperation in projects and active participation in the further development of processes within the framework of the annual target agreement

Completed commercial training or in the processing of travel, preferably in the cruise area Remarkable: Good tourist destination knowledge Impressed service readiness and customer-oriented thinking Very good communication skills and expression in word and writing Structured, precise and reliable operation and schedule To understand complex facts quickly and to present them accurately Embossed empathy and team skills Safe handling of MS Office and fun working with EDV systems

A flexible working time culture with two mobile office days per week Industry-friendly compensation with participation and 30 holiday days Attractive discounts on cruises with our fleets as well as on many other offers in the tourism sector Grant to your ÖPNV ticket and to your PLUXEE Restaurant Pass A modern workplace in a central location, just a “sea mile” from the main railway station A contemporary management and corporate culture led by our values ''value estimation, trust and sustainability'' Regular feedback and development talks to promote your strengths and careers ''voiio' as a strong employee assistance partner on your side As well as many other extensive social and health services (JobRad, own gym in the house, parent-child office, corporate fitness cooperation with WELLPASS, internal yoga courses, massage, occupational retirement, etc.)