Order clerk with demo coordination (m/f/x) - limited for 18 months

Trust something new, grow beyond itself and redefine the boundaries of the feasible. That is exactly what our employees can and should live daily. To set the pace with our innovations and make it great. Because there are a lot of fascinating people behind every successful company. ZEISS employees work in an open and modern environment with numerous development and further training opportunities. Our culture is characterized by expert knowledge and team spirit. All this is supported by the special ownership structure and the long-term goal of the Carl-Zeiss Foundation: to advance science and society together.

Today dare. Inspire tomorrow.

Diversity is part of ZEISS. We look forward to your application regardless of gender, nationality, ethnic and social origin, religion, world view, disability, age as well as sexual orientation and identity.

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Seeing beyond - future of medical technology For more than 100 years, the medical technology of ZEISS has been driving progress in ophthalmology and microsurgery. In ophthalmology, our solutions help to maintain and improve the vision of people at any time of life. In microsurgery, our solutions enable targeted interventions on the diseased tissue, so that small and sensitive organs continue to function optimally. ZEISS's medical technology supports medical professionals to improve the lives of patients worldwide. The fact that we have a direct influence on the well-being of our people is our daily drive.

Order processing of national and international demo and customer orders

Coordination of demo devices and orders in the international environment

Implementation of shipping processing and invoices in compliance with all relevant export regulations

Processing of customer complaints

close coordination with internal departments (e.g. assembly, sales etc.) and external partners (suppliers, service providers, customs authorities etc.)

Contact person for the sales partners in various questions (e.g. delivery date, payment methods, logistics)

Warehouse bookings, return bookings, dunning

Participation in the continuous improvement of processes and tools to increase efficiency and transparency

Training as an industrial businessman or comparable training

minimum. 5 years of professional experience

Experiences in export and order processing (e.g. customs processing, Carnet ATA, customs inspections)

good SAP knowledge and ideally experience with AEB/Assist IV

strong communication capability, also in the international environment

very good English knowledge in word and writing, other foreign languages of advantage

high level of self-employment, self-initiative and team capacity