Customer Advisor Emergency Call Services (m/w/d) - Emergency Call Services - Fast Help at the Push of a Button - 365 days a year

Yes, sometimes acts are more important than words. You can both: take decisive action and make decisions when it requires the situation, but also communicate in peace and clarity what it is about. Come to our team! We are looking for committed, responsible people who support our customers with advice and action. What you get: a job with a perspective in a collegial environment that writes helpfulness great and in which it makes pleasure to grow in new challenges.

Location: Munich Date of occupation: 01.06.2025 Type of employment: Full-time Duration: unlimited Job ID: J000026252 We are a major aid organisation with headquarters in Berlin. Our tasks include rescue and medical services, nursing services, disaster protection, social services and work with children and adolescents. Further information on entry options, perspectives and how we work: johanniter.de/karriere

As a consultant in the field service, you are responsible for the care and advice of our customers on emergency services, such as home emergency call for home and home emergency call for on the go. They carry out the connections and contract work professionally and reliably. For existing customers, you take care of the devices and ensure that they are always functional. The conscientious collection of customer data in our computer system is also one of your tasks. Support for administrative operations and equipment preparation is also your responsibility. They contribute to the successful implementation of project tasks and support the team in various projects.

They bring technical interest and are happy to work in new systems. You like dealing with elderly, sick and needy people, to whom you are going to be caring and empathic. You have negotiation skills and a good sense of the needs of your interlocutors. The work in a team of like-minded, committed people will give you pleasure. You have a class B licence.

13. Monthly content 30 days for a 5-day week attractive location in central location International repatriation service operational health management Working advantage programme personal allowance for each child when submitting child allowance positive working atmosphere Discounts in regional sports studios regular staff surveys regular employee talks structured incorporation Public transport benefit additional free day on Christmas Eve and New Year's Eve JOBV1_EN