(Senior) Customer Support Employee (all genders) (ProAgentur) Düsseldorf

The ProAgentur is a company of the Provincial Group. We are the reliable partner for comprehensive customer contact services, both by phone and via various digital channels. Whether inbound or outbound - our goal is to make every customer contact efficient and professional. Through close and coordinated cooperation with the respective provincial agencies, we ensure optimal customer retention and ensure that our customers are always well-maintained.

DEIN ProJob

You are the competent contact point for our customers on the phone, for which we give our best

With your insurance know-how, you can support our customers with telephone requests or inquiries

As an all-rounder, you take the inbound and outbound telephony and support the agencies in contract changes and adjustments

Your dedicated work contributes to a growing customer base of our provincial agencies

You rely on a trusted approach to each other and always focus on our provincial agencies and our customers

Your goal is to advise clients of our provincial agencies and to bind them in the long term

DEIN ProFil

You have a completed commercial training or first professional experience in insurance sales

Alternatively, you want to have a challenging cross-entry where we qualify you as an insurance specialist/wife

Customer satisfaction and a strong service idea are the practice you have lived

Through your friendly and sensitive appearance, you can also keep quiet in difficult situations

Your goal-oriented work and your high consulting skills are yours

You bring a high affinity and enthusiasm for digital

DEIN ProExperience

We think about your future, so after the trial period we invest 100 euros per month in your company pension plans

Your safe workplace is important to us, so we attach great importance to individual training as well as to tailor-made work

We have a lounge where we provide you with free fruit, coffee and drinks

Your workplace should be a place to feel good, so we maintain a respectful and value-adding approach to each other.

After training and professional qualification, we offer the possibility to work from home after consultation.

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