Career changers in the IT sector / roll-out technicians (all genders)

DATAGROUP is one of the leading German IT service providers – thanks to our dedicated team. Our passion for technology and innovation enables us to deliver reliable IT services to our customers. We are waiting for you to have a captivating and challenging task in an innovative company. An open corporate culture, individual training opportunities and diverse development opportunities mean a workplace tailored to your needs and your life. Quereinsteiger im IT-Area / Roll-out Techniker (all genders) DGHH-2025-013

You are an enthusiastic service engineer (all genders) and you want to successfully introduce your skills in IT support and hardware rollouts? Then you are right with us! Implementation of a large hardware rollout in a versatile system landscape for a large media house Editing tickets taking into account SLAs Disruption removal within the 1st and 2nd level support remotely or directly on site Recording and processing of customer requests by phone, mail or at our customer booth Maintenance of asset data forwarding of disturbances to downstream units Support for IT projects Continuous optimization of operating processes and structures

Joy of independent work Motivation to develop yourself in the IT world Experiences in 1st and 2nd level support Basic knowledge of Windows and MS Office environments Remote support experience is desirable Advanced knowledge regarding standard hardware Experience in telephone support and handling ticket systems is beneficial Communication and team skills Good knowledge of German in word and writing

Application without registration Premium “employees promote employees” with successful setting of your recommendation Grant to the Deutschlandticket, JobRad, Participation in Corporate Benefits, a fan shop for employees, contribution to the company's pension, etc. Promoting personal and professional development, e.g. by offering ITIL Foundation certification after successful incorporation Promotion of the departmental and company-wide team idea through regular corporate events such as summer parties and Christmas celebrations as well as sponsoring the participation of our employees in sports events (including HafenCityRun in Hamburg) Family-friendly working conditions Even if you have the impression of not fulfilling all the requirements, you still apply. You can also contact us by phone, we will assist you with advice and action at any time and will be happy to accompany you actively in the application process. JOBV1_EN