GRUNDFOS GmbH | Germany | 40xxx Düsseldorf | Permanent position | Full time | Published since: 05.10.2026 on stepstone.de
Service Technician (m/f/d)
With more than 20,000 dedicated employees, GRUNDFOS produces and sells more than 16 million pumps and systems worldwide for building technology, water management and industry. As one of the largest and most innovative pump manufacturers in the world, we have a special responsibility for our employees, our customers and our environment. Responsibility, prediction and innovation shape our actions. .
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Your tasks • Your profile • What we offer
At the Düsseldorf site we operate a repair and analysis center for our pumps. This allows our customers to quickly decide between repair and replacement options. The local service team on site processes all inquiries about the workshop requirements and informs about the current state of repair.
Currently we are looking for a(n)
Servicetechniker (m/w/d)
What do you expect? You are responsible for the technical analysis of customer complaints, including photo documentation, You create report, service orders and test logs, efficiently carry out repairs and Mondays on the basis of piece lists as well as the ProductCenter and SAP, You develop decision bases for customers, You carry out warranty analyses and analyses of early warning products, You carry out workshop and customer training, You provide repairs for shipping, You create analyses of customer returns, You ensure the professional and ecological disposal of waste arising in the area. You support projects.
Successfully completed technical training, ideally as a mechatronic or electronic, with professional experience in a related area of work, Forklift licence is desirable, Basic knowledge in MS Office (especially in Excel, Word and Outlook) and in SAP, Basic knowledge of English in word and writing, flexibility, team capacity and communication strength, A high level of problem solving competence as well as a hands-on mentality,
Development opportunities in an international environment Work in a human and value-oriented organizational culture Training options (on- and offline) Modern working environment at market and innovation leaders • PME family service
Location
 | GRUNDFOS GmbH | |
| 40231 Düsseldorf | ||
| Germany |
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