IT Service Technician [] (m/f/d)

Supply and commissioning of hardware Implementation of workplace relocations Exemption and removal of hardware Disruption of individual hardware and software (special workstations, jobs for people with difficulty) Support for users in questions about individual hardware and software Handling of guarantees and coordination of repair work for workplace hardware Creation and updating of operating documentation Mobile Device Management (Mobile Device Management) Support in the TK, LAN and RZ environment (e.g. the construction of new hardware, the disposal of old hardware, inventory, documentation, desires, replacement of defective hardware, switching of network cans, support of external service providers, VPN device)

You have completed vocational training for the specialist informatics and the specialist in the field of system integration, IT system electronics, and IT system electronics or other IT-related training or you bring an at least four-year professional experience in IT. Class B valid driving licence The following knowledge is also desirable: general knowledge of current hardware and software as well as safety products and mechanisms extensive knowledge of current Microsoft Windows operating systems (client) and common application software (e.g. Microsoft Office) Knowledge of Network, Client/Server Architectures, Active Directory, Databases Experiences in client-bound service as well as in handling helpdesk systems and in process-oriented processes (ITIL)

Personal requirements: strong team and conflictability high customer and service orientation and durability the ability to understand the facts for non-experts in IT

A job with meaning: You advance the country and make an important contribution to society. Security you can count on: With us you benefit from all the benefits of the public service. Flexibility that fits your life: sliding time and part-time models give you the free space you need. A team on the verge is: We support each other and meet with appreciation. A reliable salary: you earn according to the collective agreement for the public service of the countries (TV-L). Additional recognition: You will receive a special tariff payment at the end of the year. More time for yourself: Enjoy up to 30 days of holiday a year, plus work-free time on Christmas Eve and New Year's Eve. Precaution with future: Our additional service is comparable to operating pensions in the private sector. Further easy made: With individual training offers, we help you to go your own way. .