ALH Gruppe | Germany | 61xxx, 70xxx Stuttgart, Oberursel bei Frankfurt am Main | Permanent position | Full time / Home office | Published since: 27.01.2026 on stepstone.de
Speaker * Workforce Management & Work Control (m/f/d)
The ALH Group is one of the major insurance and financial services companies in Germany. Around 3,000 employees form the foundation for our success and provide first-class service, individual advice and the long-term satisfaction of our customers. In the field of control and reporting, our teams are all concerned with the expansion and expansion of data-based key figures and reporting systems. Improve the service quality team either at the Stuttgart or Oberursel location in Frankfurt am Main and contribute to the development and provision of specific control characteristics and reporting structures for our services. .
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Your tasks • Your profile • What we offer
Development and support of tools for resource and work-oriented planning and control for the operational units of the ALH Group Creation and continuous improvement of a forecast for quantity and resource planning Analysis of deviations in volumes, productivity and throughput times as well as derivation of action recommendations and impulses for operational areas Development, maintenance and harmonisation of standards for operational control (processes, roles, instruments) Definition of requirements for efficient and effective work goods control and ensuring a modern, intuitive and uniform control logic Definition, quantification and further development of service objectives, SLAs and operational target values in close coordination with the service areas Conception, development and provision of reports and dashboards for service, control and work control indicators Management and control of cross-departmental projects, working groups and initiatives to further develop the control and reporting landscape Preparation and presentation of decision and information templates for management Assessment of current trends in workforce management and derivation of optimization approaches for the ALH Group
Completed studies of business, economics or comparable qualifications Experience in workforce management, work management or further development of operational control and reporting processes Knowledge of the analysis and interpretation of operational indicators and the development of forecast and control models Experience in managing projects or interdisciplinary working groups Impressed analytical and strategic thinking and the ability to translate complex facts into effective control measures Secure appearance, communication strength and persuasiveness across different hierarchical levels High self-motivation, sense of responsibility and team orientation German knowledge of C1 level
Attractive remuneration: Fourteen monthly salaries from the 2nd year of service Flexible working time: 38-hour week with sliding time and hybrid working More leisure time: 30 holidays – additionally free on 24.12. and 31.12. Healthy & mobile: Wellhub, JobRad, Jobticket grant and occupational health insurance Financial Extras: operating pension, asset-effective services, corporate benefits, house rates on our products etc. Continuing: Individual continuing and continuing training Perfect entry: Structured integration as well as independent and varied activities
Location
![]() | ALH Gruppe | |
| 61440 Stuttgart, Oberursel bei Frankfurt am Main | ||
| Germany |
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