Deputy Manager of the Bookstore (m/w/d)

We are looking for you as a full-time location for Hürth (Rheinland) Senior Account Manager (m/w/d) At Thalia we believe that books and stories enrich and connect people. For over 100 years we have created space for ideas and content that are moving and inspiring – in our more than 500 bookshops, online and digital. We want reading to be easily accessible and experienceable, and accompany our customers on their personal path to new worlds and perspectives. Our team of around 6,800 employees lives this claim every day. We take responsibility, share knowledge, learn from each other and grow together. If you want to be part of a team that loves reading and is passionate about allowing access to valuable content for all people, we look forward to getting to know you. Be part of our Thalia successory and actively introduce your ideas and enthusiasm – for a world where content counts. Take responsibility – and make stories experienceable. Leading means managing more than numbers for you? You want to move with your team every day and inspire our customers? Then become part of #TeamThalia and actively shape everyday life in one of our bookshops. As a manager, you're close to our customers and your team. You organize the daily processes, soar for an inviting atmosphere and have the overview – even if it becomes turbulent. This is not only about the fact that shelves are well filled, but about the fact that customers feel comfortable and your team grows motivated by the common tasks. That's what you expect: Responsibility from the beginning: You take control of the bookstore, guide your team and ensure that processes work smoothly – always with a view to the customer experience. A clear structure: You work closely with the central office and implement jointly developed concepts in your bookshop. At the same time, you have room to control the daily business according to the needs on site. A strong team: We are not talking about single fighters. You lead your team with empathy, promote individual strengths and create a good working atmosphere. Be with us ambassador for stories, inspiration and value of content. If you want to create a world that counts content together with us, we look forward to meeting you. Theresienhöhe 1, 50354 Hürth from 01.10.2025

Design everyday life in your bookshop – for your team and for our customers. You take responsibility for processes, atmosphere and the interaction of your team. You make sure your bookstore remains a place where stories become alive and people like to stay. Your tasks with us A world in which content counts: Create our book worlds with and take responsibility daily for an excellent customer experience and the optimal process sequence in one of our Thalia bookshops Create a positive and sustainable working atmosphere in which you, as a link between the management and the employees, ensure that the team feels comfortable and can develop its full potential As an omnichannel retailer, you are responsible for the targeted planning and control of the ranges in consultation with the management of the bookstore and always keeps the overview even when monitoring relevant key figures Bring the next generations to books through new events and targeted actions in your bookshop and make non-reading readings Support the management of the bookstore to win and promote talents

With your (long-term) professional experience and your passion for trade, you know what it means to build sustainable customer satisfaction, to continuously improve products and processes and to keep an overview even in stressful phases Your entrepreneurial thinking and acting are characterized by agility coupled with a high performance motivation as well as a pronounced number affinity and sales strength A high level of organizational ability and targeted and value-assurance communication are yours You are passionate about new/digital media and services and are open to innovation Within your team you are always a model and with your empathy and appreciation you are an excellent Sparring partner for your team and the management of the bookstore.

In the world of books is space for every story and perspective. At Thalia, we are firmly convinced that diversity and a culture of appreciation are crucial driving forces for creativity and innovation. Therefore we expressly welcome applications from people of any origin, religion, gender identity, sexual orientation, age and abilities. We also welcome part-time appointments. We are constantly looking for passionate individuals who want to go new ways together with us. Whether you already have experience in the book industry or want to bring fresh winds in as cross-comers – our passion, your ideas and your commitment count. We also welcome part-time appointments.

You can look forward to Interne Stellenbörse Want to change? Our internal job market offers you the opportunity to explore new horizons. Here you can find all open positions at Thalia. Use the chance to leave your usual environment and develop yourself professionally. Enjoy your timeout At Thalia, you can spend up to 36 days a year on a 6-day week, while we offer 30 days a holiday for a 5-day week. We are aware of how significant recovery is and we help you find the right balance between work and leisure. Your career path Whether you want to become a professional expert, a professional expert, or you want to develop your leadership, Thalia supports your career. Create your future with us and play the role that best fits your strengths and skills. JOBV1_EN