Hotel Bayerischer Hof | Germany | 81xxx, 80xxx München | Permanent position | Full time | Published since: 24.09.2026 on stepstone.de
Front Desk Manager (m/f/d)
The award-winning traditional company Hotel Bayerischer Hof, owned by the Volkhardt family for five generations, is one of the leading German luxury hotels. According to our philosophy, the Hotel Bayerischer Hof has been embodying luxury, quality and first-class service since 1841. Our employees form the solid foundation on which our quality is based and are the reason why we can offer our guests an unforgettable stay. We are always active in the search for dedicated employees who want to become part of our history and want to accompany the Hotel Bayerischer Hof in a successful future.
Type of employment: Full time
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Your tasks • Your profile • What we offer
Operational management and control of the Front Desk Team
Ensuring smooth running at the front desk and high service standards
Care of our guests from check-in to check-out
Leadership, incorporation and further development of employees
Service and deployment planning of the Front Desk Team
Processing of guest wishes and complaints
Close cooperation with the adjacent departments and the Department Rooms Division
Optimization of processes and processes in the front office
Complete training in hotel or comparable qualification
Multiannual experience in front office, ideal with leadership experience
Embossed service and guest orientation
Safe, professional and friendly appearance
Very good knowledge of German and English; other foreign languages of advantage
Good knowledge of Opera Cloud and MS Office
Organizational talent, sense of responsibility and joy in the leadership of employees
Subsidised and subsidised care in the employee restaurant Internal and external training opportunities Operational health promotion and numerous health actions Short decision-making and direct communication You continue to write the story – as part of our family business
Location
 | Hotel Bayerischer Hof | |
| 80333 München | ||
| Germany |
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